ADHD OnlineReviews of adhdonline.com

If you're seeking to amplify your stress and negatively impact your mental health, this establishment is the perfect choice. I paid $180 for an ADHD assessment, which turned out to be a regrettable investment. I spent considerable time completing a generic questionnaire, ensuring thoroughness as I openly discussed the challenges and significant impact ADHD has had on my daily life. Towards the end of the assessment, there were questions related to anxiety and depression. I made it clear that I have been medicated for these conditions and emphasized that my ADHD symptoms persist despite taking antidepressants and anxiety medication. However, it appears that the providers completely overlooked this crucial information. Instead, they provided a diagnosis stating that ADHD cannot be confirmed due to the need to rule out the possibility that my symptoms may be attributed to another mental disorder, considering my history with depression and anxiety. I am genuinely surprised by the lack of competence displayed in reviewing my assessment, especially after numerous repetitive email exchanges in which I have stated that I have already been treated for depression and anxiety and the symptoms remained. Furthermore, they refuse to provide a refund, despite their own terms and conditions, which state that doctors are obligated to consider the information provided as accurate and true. All you can expect is poor treatment, and feeling unheard and belittled. They will gaslight you and attempt to make you feel crazy for wanting a provider to invest time into reading the assessment YOU paid for, and finally, when you get poor service and they break their own terms and conditions, they will still refuse to issue a refund so you can invest into some real medical help.

I would give it a 0 if I could... such a scam. The questions are sub par. Customer service sucks. SCAM!!!!

Everything started out fine and was good for the first two months. Earlier this week, I had my 3rd appointment, the doctor adjusted my medication as needed. Later, I was getting concerned that I hadn’t received any notifications from my pharmacy that I had prescriptions ready for pick up. I called the pharmacy, they said they didn’t have any orders for me, so I emailed “support” on ADHDonline. They said they see that the appointment doesn’t show as completed in their system and they reached out to my provider and that it could take up to 48 hours for a response… I email again after around 24 hours, and receive a response that says they followed up with my provider and that they’ll reach out when they hear back from my provider… this is just unacceptable. They had no problem taking my money for the appointment, but now I’m out of medication and that’s supposed to be acceptable??? Very lackluster customer service. Soooo very disappointing. This was so convenient for me as a busy mom who doesn’t have much time for in person doctor visits, but it seems like I should have just heeded the advice from other reviews.

I started using ADHD Online in 2020 and had a fabulous experience. A good doctor and responsive experience. However, since late 2022, the quality has plummeted. Doctors constantly changing and late to appointments. I am no longer able to get anyone on the phone. And the company is unresponsive to emails. Now the patient portal no longer works - no one will fix my issue. So I am struggling to get my script refilled. I believe the company is in financial crisis, as the sudden decrease in service demonstrates a company in trouble. So new customers/patients need to stay away.

I would give it a ZERO if it were possible. They charged $179 for an assessment that didn't include the appointment with the doctor. That would be $199 MORE. PLUS $169 for on-going medication management. None of this was clear when I paid the $179 for my ADHD assessment. In speaking with customer services, it took days, there isn't a phone number, and it was auto generated responses that they wouldn't refund my $179. HORRIBLE> STAY AWAY

Scam company full of evil people trying to scan people in need of healthcare. Zack is one of the most unprofessional and devious people I ever worked with in a business. Megab Mircile the “doctor” is a joke and is knowingly criminally complicit in a scam to fleece those seeking medical care. They will steal your money and refuse to do anything further. A truly vile company filled with despicable human beings. Personally, I find those in the healthcare industry that use their positions in order to fleece people seeking healthcare out of money are the lowest class of people there are. These people should feel shamed of themselves and their families I’m sure ashamed of them (if they even know the criminal endeavor they are a part of). I would encourage anyone who has used the service to report to the federal authorities them as a scam and report Megan Mercil to the medical board for license review and removal.

I wanted to use this site to access adhd specific therapy. However when I started to go through the process, it required that I pay for their adhd assessment in order to receive treatment. I did pay for an adhd assessment back in 2020 from an actual licensed psychiatrist. That assessment cost me over $400. And I was formally diagnosed with adhd. Seeing as I already have a diagnosis, I tried reaching out to their support team to see if I could still utilize treatment on their site without paying for another adhd assessment. They were extremely unhelpful and just kept telling me I needed the assessment. That is total BS. If I can prove I already have a formal diagnosis there is no morally acceptable reason why they should require me to take another assessment. It's just a stupid cash cow preying on people who are trying to help themselves

I had a scheduled consultation a month ago and the doctor I chose, Avery did not even have the professionalism to attend nor follow up to reschedule. Instead, I have been emailing and calling to get a refill for over a month, to no avail. It’s scary how this has not been addressed in all this time but my $99.00 was deducted from my account. I am extremely dissatisfied with the way my account is being handled.