Mark
I ordered Adegen 6 days ago
I ordered Adegen 6 days ago, & although I’ve received texts, asking how my “ journey “ is going, to which I replied I haven’t received it. I still haven’t received it, nor had ANY response from the company. Not impressed so far
Response from AdegenSep 21, 2023
Hey Mark, apologies as it seems like our team may need to fix our text flow! Can you please email us at [email protected] with your Order Number and we'll look into where your package is at? We'd love to get this sorted for you ASAP. EDIT: Mark - I actually found your ticket from this morning. Our team will reply ASAP, but wanted to let you know that looking at your tracking the package is set to be delivered today. You should have received an email with the tracking number to check on it, but please let us know if you have any issues receiving it as we want to make sure you're taken care of here!




