AdegenReviews of adegen.com

Products are ok but probably not any better than those half the price. They've also gone to subscription only which is a deal breaker for me so I've gone over to a competitor for half price. The WORST thing is the customer service. There is NONE. They never respond to emails and there is no phone number. Another reason why subscription is out of the question. Bye Adgen, you lost a long time customer.

the extra steps of photo submission, doctor back and forth, bot work, email mishaps, etc, has made what was once a very very simple process extremely difficult. I was very tempted to just take my business elsewhere. get back to serving customers efficiently and not getting caught up in automated AI bots, multiple file submissions and too much email traffic to enable customers like me to hand you my hard earned dollars. thanks.

I received a completely different product from what I ordered. The website showed a specific item, but the box contained something else. It wasn't just a small mistake. I tried to contact customer service, but the response was delayed. Not impressed with the service right now.

I have been using this product for over a year now. I can say that I was very consistent for the past year, but have not received any benefit from it. My hair has continued to gradually thin out. I had high hopes when I began to use this product but at this point it seems that I will start to look for another option. The cost for me is not important.

Im uncertain how i feel about this product yet but so far, a month in I see no changes except for excessive hair loss. The amount of "shedding" has greatly increased since using this. I have great regret for spending what I did (I bought a 6 month supply) as I couldn't afford it but am desperate. I pray this product actually works!!

I purchased this product and used it per guidelines and instructions for four months. I took before pictures when I started and progress pictures every month thereafter. I can honestly report that there has been absolutely no change in growth, thickness or volume. NOTHING! Total waste of money. Don’t waste yours!

I used their products for 18 months: And the results are very poor compared with what they claim. I'm so impressed with how they avoid hard questions or facts. For example: If you post something positive on their Facebook group the post is approved. If it is a negative but REAL post they delete it, even when you only want to get feedback from the community to see if they have experienced something similar. They say "We want to keep our community positive" Come on mate, that's just a nice way to say we don't want people to see bad stuff about our product. They also claim that their community is for support, but how can you get support from them if you are not allowed to share bad experiences? Is very weird that they try to hide all the bad reviews, and I'm not the only one I've seen hundreds of Reddit post saying the same: their post is deleted and they are kicked out. I sent my progress to them and you can clearly see that there are barely any improvements and if so is thanks to minoxidil. Then, they said to me "you are probably in a shedding phase and that's why you are losing results, so don't worry" Mate, I've been using the product for 18 months that's not Shedding! I tried to get my money back or at least get an extra 3 months of products (after all the money I invested) to prove my point; that doesn't matter if I keep using the product, I'll not get more results. I was so committed to the company, I recommended it to friends and family and I'm very very disappointed with how they handled the situation. I really believed in the products but I guess I had a placebo effect to some degree. If you decide to try Adegen you will get the same results that you will get with Minoxidil, so basically you are only buying a very overpriced product with horrible customer support. Oh, and if you think that John's results are great, you can't compare yourself with him unless you have added Hair Surgery. Because He had multiple ones and of course, that will impact the final results. For you, the one that is reading this: I know how hard is to find honest reviews. On the internet, you will find fake positive reviews (even in the Facebook community there is a lot of fake accounts) and you will find fake negative reviews (possible from competitors) but If you want to believe me or not is your choice, this is the most honest version of my self trying to guide people who went through the same as me. Just save your money and buy a topic solution with minoxidil 7+% and finasteride 1%+ and you will get the same results.

I purchased a combo set from Adegen late last year. I bought the 15x because that was what most of the reviews in the group were raving about. I carefully examined the reviews in the FB group to see if anyone complained of side effects and found none which gave me the confidence to try it out myself, but to my dismay I experienced a whole slew of side effects(fever like symptoms, weakness, feeling like fainting, to name a few) which forced me to stop using it. When I attempted to notify John about it he basically told me to "see your doctor" and there was nothing else he could suggest. I realized later after someone in the group banned me for suggesting the shampoo was priced too high(similar caffeine shampoos can be found online for $10-$15 but they want to charge $70 which is honestly too high for any shampoo & same cost as their topical) that they were filtering the reviews which is what caused me to waste time & money on their product. I expected someone from Adegen to clarify my comment(maybe I missed something that would cause them to price it so high?) but apparently I was right which is why whoever thought it was appropriate to ban me instead. They do not care about your well-being according to my experience - only their profits. If it wasn't about profits then they would not filter their reviews in their Facebook group (especially from customers), manipulate their reviews on Trustpilot, price products excessively, have no return policy(does any of this sound like you are being prioritized?). Amazon is successful/reliable because they enforce authenticity in their reviews. Adegen does not. I also do not agree with his philosophy of villainizing Finasteride to promote his product when he uses Minoxidil in his which also can be vilified for it's variety of side effects. Finasteride is FDA approved and used by millions of people just like minoxidil. I also questioned him about the lack of Ketoconazole in his expensive shampoo which is highly recommended consistently across the hair loss community, amongst many different hair loss researchers/doctors AND peer reviewed literature and he completely disregards them all from his own "independent" research as a useless ingredient for hair loss. I think the topical is decently formulated (the FDA approved 5% - 15% is overkill) and whoever banned me didn't even give me a chance to say that(I was banned within 30 seconds of making my comment), but the way the Adegen business is run is kind of shady and has forced me to discontinue any further dealings with them. @Adegen - my intent was never to be negative at all - just my honest opinion and feedback directed towards one of the users of the product(a new post notification was sent to my phone to which I replied) which was received negatively by Adegen. I didn't even get a warning about my post. If I wanted to be negative I think I would've posted about the side effects I experienced during use publicly in the group instead of notifying you privately through email about them, but I did not want to ruin the positivity in the group(which to me should be fully allowed to be posted regardless albeit negative). That was my intent behind the email not trying to seek medical advice from you as I was fully aware that ceasing usage would cause the side effects to subside.