Website is very user friendly. Form generation was seamless and took very little time.
GC
Gravil Carney Tax S.
Very easy program to use
Very easy program to use! We have been clients for multiple years!
UR
Unhappy return C.
Recent update/requirements inconvenient and unprofessional.
The changes to enter your address even after purchasing credits every time you submit, forced me to give my employees my home address- as my credit card is linked to my home address. I will not be using this next year. Also, I paid to be able to print copies with it a watermark and was forced to print with a watermark anyways. As a professional, this caused my clients to questions if we outsourced our payroll this year, and caused me to lose clients due to them questioning this. It would have made much more sense to remove the red color from the form so ensure people would not submit a printed version (since IRS only accepts their official redforms and not printed documents anyways- and “copies” are never in red. Also having to enter state information multiple times made submissions get rejected and cost my company money for electronic filing to then have to pay for forms to manually file. Never again will my company use Adam Tax Forms due to the new changes. I will submit over 1000 forms elsewhere. Also, charging $1 and a 24 hour wait for a TIN check that can be checked immediately for free through the IRS should be fraudulent. Receipts do not match what was ordered either. I will have submitted 10 Federal w2s and it will show TIN checks for all of them as well on the receipt.
Response from Adams Tax FormsApr 9, 2026
Thanks for taking the time to share your experience, we’re truly sorry for the frustration and the impact this has had on your business and your clients.
We understand your concerns around the address requirements, watermark printing, and repeated data entry, and we regret that these changes created confusion and additional costs for you. That’s not the level of reliability or professionalism we aim to provide. We also take your feedback regarding TIN checks, billing discrepancies, and form rejections very seriously, as these directly affect your workflow and trust in our platform.
Your comments are extremely valuable, and we’re actively reviewing these areas to improve both functionality and transparency. If you’re open to it, we’d really appreciate the opportunity to look into your specific case and address any outstanding issues.
Please feel free to reach out to us directly at [email protected] so we can assist you further and make this right where possible.
ST
Sun T.
User friendly
User friendly, straight forward and very reliable. Have been a loyal customer for years and more years to come
MJ
MJ
This will be our second year using…
This will be our second year using Adams Tax Forms. It is very user friendly. We love the option of having the Copy B recipients being mailed and/or emailed. Love the alerts and confirmation that IRS received our documents. Great product!
DN
Duigi N.
Great tax form software to use
Great tax form software to use! I have been using it for over 5 years and always have positive experience. Definitely recommend
SU
Suzy
Using Adams for years
Using Adams for years. Year over year the program gets easier to use.
