AcuraPartsWarehouse.comReviews of acurapartswarehouse.com

Response from AcuraPartsWarehouse.comJun 23, 2025

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the fitment issue you experienced and the frustration it caused. While our website’s fitment information is based on manufacturer-supplied data and VIN filtering tools, we understand that multiple items in different colors came up. This will allow you to purchase the correct color for your vehicle but understand if you chose the wrong color. We apologize if our return policy caused additional frustration. For safety and quality reasons, we generally can’t accept returns on electrical items, installed, or opened items, but we always aim to work with customers when possible to find a fair resolution. We also take concerns about product listings very seriously and will be reviewing this case to ensure the fitment information is accurate. Thank you again for your feedback, and we truly appreciate the opportunity to address this.

Response from AcuraPartsWarehouse.comMay 23, 2025

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you’ve experienced with our listings and customer service. It’s always our goal to provide accurate product information and helpful, reliable support, and we regret that we fell short in your case. Your concerns are important to us, and we would appreciate the opportunity to review your order and see how we can make this right. If you’re open to it, please reach out to us with your order details so we can personally assist you. We value your feedback, and it will be shared with our team to help improve our service moving forward.