Acura D.
Still waiting to receive my part
Still waiting to receive my part, ordered on the 22nd and wasn’t shipped until the 28th I believe. Not a big deal but I paid for 95$ overnight shipping and was not informed they had to order another part to the dealer, then ship to me. This caused this to be an over a week long ordeal. Would not have been a big deal if I would have been updated throughout the process.
Response from AcuraPartsWarehouse.comJul 31, 2026
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration caused by the delay and the lack of communication. We received your order on 6/6, and it cleared our fraud prevention review on 6/8 before it could be processed. Your order shipped on 6/9 and was delivered on 6/10. We understand that paying for overnight shipping sets high expectations, and overnight service applies once the package has been shipped. We also recognize that we could have done a better job keeping you updated throughout the process. We appreciate your feedback and will use it to improve our communication moving forward.