Darcy H.
We had numerous problems with a…
We had numerous problems with a defective headlight twice and the rear wheel.set faulty. All Items took forever to arrive. We were told.one thing about shipping times then another. My son was without a bike for several months
Response from ActbestbikeSep 14, 2026
Dear Valued Customer, We’re truly sorry to hear about the difficulties you and your son experienced with the defective headlights, faulty rear wheel, and the delays in receiving replacement items. We completely understand how frustrating it must have been for your son to be without his bike for several months, especially with the shipping information changing along the way. We have already arranged for a dedicated member of our team to contact you, confirm the details of your case, and work with you directly toward a proper resolution. We sincerely apologize for the inconvenience and appreciate the opportunity to make this right.




