acmejoy.com Reviews | Read Customer Reviews of acmejoy.com

acmejoy.com Reviews | Read Customer Reviews of acmejoy.com

acmejoy.com reviews

Showing 81 reviews with 1 star · Clear filters

Vincent
Jun 14, 2022
BEWARE!!!!! Shady Company
I recently order a product that a never received. After contacting customer service, they will be sending a replacement at no extra cost.. Long story short they never sent a replacement and I am out that money… BEWARE!!!!!! Acme Joy is shady!!!!!!!
Response from acmejoy.comJun 29, 2022
Dear friend, We are really sorry for the problem that you have encountered. We respond in 24 hours generally and give you a solution for your problem, please don't worry. But we are very sorry that we have not responded to your email in time due to the recent surge in email volume. From your description, we cannot be sure which one order that you mentioned, or whether you ordered from us or not, could you please provide more information to us for confirmation? This is our email account: [email protected], you can give us a reply by this email. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept.
Report
Robert S.
May 17, 2022
I sent a reviewers week
I sent a reviewers week . My name is Robert Summers Sorry to say but the device does not work. I request a new one asap and I will return the defective one. Thanks Robert Summers
Response from acmejoy.comMay 17, 2022
Hi Summers, We are sorry for any inconvenience. Customer satisfaction is the first priority for us at Acmejoy! But because we could not find your e-mail account nor your order number, could you please kindly contact ： [email protected] ? Please don’t worry, once we receive your e-mail, we will settle your concern as soon as possible. Looking forward to your reply! Kind regards, Acmejoy Customers Service Center
Report
Heiko
Apr 12, 2022
NIE wieder bestelle ich was bei ACMEJOY!
Meine am 05.04.22 bestelle und bezahlte Ware ist leider bis heute nicht bei mir angekommen! Dabei wurde eine eine Lieferung innerhalb von 48 Stunden in der Werbung zugesichert! Anwort bekommt man nur über WhatsApp von einer "Bella" !
Response from acmejoy.comApr 12, 2022
Hi Heiko, We are sorry for any inconvenience. Customer satisfaction is the first priority for us at Acmejoy! But because we could not find your e-mail account nor your order number, could you please kindly contact ：[email protected] ? Please don’t worry, once we receive your e-mail, we will settle your concern as soon as possible. Looking forward to your reply! Kind regards, Acmejoy Customers Service Center
Report
Lex U.
Apr 7, 2022
Horrible company
Horrible company. Shipping takes forever when their website states it will only take 5-7 days to arrive. Then they send out the products out from China when their website says they are located in the USA. They will not refund your money back unless you pay out of your own pocket to send the item back to China which is very expensive and time consuming which also means you will not get your refund for another month that is if the item does not get lost on the way back to China. They do not stand by their guidelines. Save yourself the trouble and buy somewhere else.
Response from acmejoy.comApr 8, 2022
Hi Lex, We are sorry for any inconvenience. Customer satisfaction is the first priority for us at Acmejoy! But because we could not find your e-mail account nor your order number, could you please kindly contact ： [email protected] ? Please don’t worry, once we receive your e-mail, we will settle your concern as soon as possible. Looking forward to your reply! Kind regards, Acmejoy Customers Service Center
Report
brandtasche
Mar 23, 2022
lieferung!
lieferung! die lieferung ist das allerlezte! beim geld abziehen sind sie schnell! ich habe noch nicht einmal eine bestätigungs e-mail erhalten,bei bestellung! anwort vom service gibt es auch nicht! das ist der allerletzte shop!!!! nie wieder!!!!!
Report
Enzo S.
Mar 22, 2022
Non ti cambiano quello che aquisti sono…
Non ti cambiano quello che aquisti sono dei ladri
Report
Gio
Mar 17, 2022
THEY WILL NOT REFUND DAMAGED ITEMS
THEIR PRICES ARE DOUBLE AND THEY ARE UNTRUTHFUL.
Report
Chad L.
Mar 11, 2022
I placed an order over 2 weeks ago and…
I placed an order over 2 weeks ago and it just now shipped, probably won’t see it for another week or two, I’ll never order from acmejoy again, adameve is way better and quicker
Report