Charles M.
Haven't been able to use yet
Haven't been able to use yet. When opening box, dropped battery 1100mah 3.7v and haven't found and can't find in local battery stores. Could you help me. Want to play with wife.
Response from acmejoy.comMar 9, 2023
Dear friend, We are really sorry for the problem that you have encountered. But based on our after-sale policy, after we confirmed the problem of the product, we will arrange to resend a new product to you or give you a refund for the broken product. While you feedback the problem, you can send a video of the product or some pictures of the product. We just need video or pictures of the product, this will not violate your privacy, please don't worry. But from your description, we cannot be sure which one order that you mentioned, or whether you ordered from us or not, could you please provide more information to us for confirmation? This is our email account: [email protected], you can give us a reply by this email. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept.




