acmejoy.comReviews of acmejoy.com

Ordered a toy and still didn't recieve a shipping confirmation in 2 months. Messaged customer service, they claimed they no longer carried it and said I can pick something else but I wasn't interested in anything else, I just wanted my money back. I had to constantly send emails and threaten to report to the better business beareu to even get a reply back. They claimed they were doing "end of year maintenance" and my refund would be sent out beginning January. Its now almost March and they are claiming the same "maintenance" bs, they took my money!! I hope no one ever orders from these dumb fuckers again! I dont even know how they arnt shut down by now because im not the only one.

I should have check Trustpilot to find out how poorly Acmejoy’s customer care takes care of their customers. I purchased an item that does not work. I plugged it in and left it plugged in for three days. It still does not work. There is a on/off switch that is supposed turn on other options, ie heat, waving, and speed. I have written to their customer care group four times in a week with no reply. All I want is to have it replaced or repaired. No comments what-so-ever. I also tried to look up their facility in New Jersey. They are not shown as being residing at that address

30 DAYS no delivery (220659), claimed the address couldn't be shipped to because of special instructions. THEY HAVE DELIVERED TWICE BEFORE TO THE EXACT SAME ADDRESS. I was asked to update the address which I did. Even sent them 4 different emails, to ensure the correct address was received as requested by the proper people. I had to replace the intended gift with a similar one from an eBay Store, that one was received in 4 days. NOT GOOD SERVICE

I ordered $200.00 worth of stuff from acmejoy and never received anything but an order confirmed email . . . Also I’ve received 5 over the border charges and 5 different charges of 100.00 each since I placed this order ! ! ! Don’t order anything from this website it’s a total scam and will rip you off again and again that’s a 💯% fact trust me forget about this app go to Adam and Eve ! ! !

Acquisto effettuato il 17 gennaio, non hanno ancora spedito, inviato 5 mail per informazioni non si degnano nemmeno di rispondere. Non sono assolutamente seri.

Order #100852924220 I ordered on the 13th still waiting, sent two emails no response, went to their official site and put in my password and they say I don't have an account,They sure took my money real quick

I ordered from this company on Jan14th and its now Jan 21st and I have yet to receive a notice of shipment. I reached out to customer service via both email and direct message with no response the email has now been over 48hrs and the direct message over 24hrs. The customer service is horrible and they are non responsive. Buyer beware!

Bonjour toujours pas reçu ma commande Commande paye le 9 et toujours pas traité avoir si c'est pas une arnaque 😡