acmejoy.comReviews of acmejoy.com

The package containing an item I recently ordered from AcmeJoy was lost by UPS. When I contacted customer support about the shipment, they addressed the problem immediately and had a replacement shipped to me without delay. What's more, the item arrived a day earlier than originally scheduled. Not only am I very pleased with the item ordered and the price I paid for it, I believe the customer service representative went above and beyond the call of duty to correct a problem for which they held no blame.

Customer service went above and beyond to help me resolve a mistake I made when I ordered.

I'm personally not used to adequate customer service online. I emailed Acmejoy customer service regarding my delivery's ETA and got a response within a day. Not only was I updated with its arrival, Annie prioritized my delivery, and then, a follow up email with tracking it and a date? Who does that? Outstanding! Thank you, Acmejoy, and Thank you, Annie! Above and beyond is always good business. Well done! I'll be back because of this.

No damage to products, respect for my privacy shown in every step of the process, and informative customer service during a delay. I was provided discounts, credits, and given options to swap out products if I didn't want to wait. I imagine others will appreciate this more than me, I personally just felt like giving me anything for waiting a little while...seemed a bit too much for me to ask for. I still appreciated the offers wholeheartedly. This was only for one item though, the many other items I bought were sent to me without any issue! For my first time purchasing such products, I was a little bit nervous speaking with someone, but you all knocked it out of the freaking park!! Don't know if I'll purchase another item in the near future (I'm fairly stocked lol), but if I do, there will be no hesitation coming back to you all!

Thought the site was excellent. To shop for the products. I thought that had very good explanation of products. Product was Chronicles durable. Loved whole experience will be buying a gym soon.

Didn’t originally get my package but Acmejoy made it easy and sent a replacement. They’re straight up and an honest company to do business with

My product stopped working after having it only a short while. I emailed AcmeJoy and received a quick response. After a few verification emails a brand new product was sent to me. Thank you AcmeJoy!!

I just wanted to thank you for ur joyful products I love ur toys