acmejoy.com Reviews | Read Customer Reviews of acmejoy.com

acmejoy.com Reviews | Read Customer Reviews of acmejoy.com

acmejoy.com reviews

Showing 381 reviews with 5 stars · Clear filters

Markeese M.
Dec 12, 2024
Redelivery and contact
I had to get my package redelivered and I thought it would be a hassle like most stores with these sorts of products but unexpectedly they listen and respond. However, I feel like they need to respond within a shorter time frame but this can be influenced by many factors such as holidays and timezones all in all if I get my package quickly redelivered I have no complaints.
Response from acmejoy.comDec 12, 2024
Dear Valued Customer, Thank you for taking the time to share your positive experience with us. We’re glad to know that our efforts are recognized and appreciated. Your satisfaction is our motivation to keep improving. We appreciate your business and look forward to your next visit. Best regards, AcmeJoy Customer Service Dept.
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Jerald S.
Dec 6, 2024
Quick Response
Quick shipment and prompt response
Response from acmejoy.comDec 6, 2024
Dear Valued Customer, Thank you very much for your understanding and patience as we worked through this issue. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to serving you again in the future! Best regards, AcmeJoy Customer Service Dept.
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Richard
Nov 29, 2024
Customer service with Acme Joy is…fantastic!
Customer service with Acme Joy is excellent. Products are great!
Response from acmejoy.comDec 2, 2024
Dear valued customer, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are satisfied with our service. Your feedback is invaluable to us, and it motivates us to continue providing the best possible service to our customers. We appreciate your trust in our company and look forward to serving you again in the future. Best regards, AcmeJoy Customer Service Dept.
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Julio Astacio, J.
Nov 17, 2024
Outstanding customer support
Their customer service support is outstanding. I would recommend them.
Response from acmejoy.comNov 18, 2024
Dear Valued Customer, Your kind words mean a lot to us. We’re thrilled to know that you’re satisfied with our service. We strive to provide the best experience for our customers, and your review is a testament to our commitment. Thank you for your support! Best regards, AcmeJoy Customer Service Dept.
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Jim S.
Nov 15, 2024
Great customer service very easy to…
Great customer service very easy to work with. Actually speak with someone that is reasonable and able to ascertain what the issue is and resolve it. I bought a product and after a week a feature wasn't working. After demonstrating the issue a resolution was quicky determined and a happy customer.
Response from acmejoy.comNov 16, 2024
Dear Valued Customer, Thank you very much for your understanding and patience as we worked through this issue. We are flattered to receive your good comments! Providing services to considerate customers like you is the driving force of my daily work! It is because of customers like you that I am willing to work tirelessly for my work. We hope I will have the opportunity to continue to serve you in the future! Best regards, AcmeJoy Customer Service Dept.
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Martez
Nov 9, 2024
I received the wrong product
Update: my interactions with ACMEJOY to get my requested was good. Not much else to say. There were responsive to correcting the mistake so all is well now. Old: I received the wrong product. I was patient and when it finally arrived not only was it not what I ordered, the box had a hole in it that someone wrapped and shipped out as is. First time shopping with them and very disappointed so far. I emailed customer service and I'm waiting.
Response from acmejoy.comNov 10, 2024
Dear Valued Customer, We are really sorry for the problem that you have encountered. We respond in 24 hours generally and give you a solution for your problem, please don't worry. In public holidays or weekends, we may delay replying. If you have any questions, please feel free to contact us. This is our email account: [email protected], you can give us a reply by this email. In order to deal with the problem for you soon, we sincerely look forward to hearing from you. Best regards, AcmeJoy Customer Service Dept.
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Mitch
Oct 25, 2024
The site won't take my credit card
The site won't take my credit card. The 24th and 25th Update: Annie from Acmejoy reached out to me and we straightened everything out. I received my order promptly. I haven't tested the products yet but I can attest that my issues were addressed. Kudos to Acmejoys attentive customer service dept.
Response from acmejoy.comOct 26, 2024
Dear Valued Customer, We’re honored by your excellent review! It’s customers like you who make our job enjoyable and rewarding. We’re committed to maintaining the high standards that have earned us your praise. Thank you for your kind words and continued support. Best regards, AcmeJoy Customer Service Dept.
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Tyler
Oct 24, 2024
Great company with great customer…
Great company with great customer service
Response from acmejoy.comOct 25, 2024
Dear Valued Customer, I am flattered to receive your good comments! Providing services to considerate customers like you is the driving force of my daily work! It is because of customers like you that I am willing to work tirelessly for my work. I hope I will have the opportunity to continue to serve you in the future! Best regards, AcmeJoy Customer Service Dept.
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