AC InfinityReviews of acinfinity.com

Yasmin, as with ALL of the support staff at AC Infinity, was professional and efficient in resolving my problem. AC Infinity is an exceptional company, producing excellent products that I truly enjoy using. I sound like AI, but this is legit feedback! I will return again and again! Thank you! Clay

The branding is to the roof, product feel quality and good looking. However I had a negative experience related to reliability. I purchased a rackmount 2U fan panel, which worked a bit shy of 2 years overall. Before the end of the 1st year, one (out of 4 fans) stopped working, they gradually stopped working one after the other, lasting less than 2 years. For the premium they charge, I was expecting at least 5 years of longivity. I hope they improve their product quality, they look great but can't purchase again since less than 2 years really make this product unaffordable and complete e-waste. Thank you for your time.

Went from not posting negative product reviews on their site, to scrubbing reviews entirely off their site. Their equipment is overpriced low end trash from china, their controllers are programmed with limitations that make absolutely no sense. Their UIs plug is a fire hazard. When I wrote them to inform them that their product was a safety hazard, their response was essentially "plug it back in and prove it." Horrible, dishonest company with very mediocre products.

Great communication and solved to the problem asap.

Great patience and willingness by my customer service agent. Was knowledgeable and kind. Thank you for helping me resolve my issue.

The service and support provided by the agent was above and beyond, my appreciation is great, once again AC Infinity shows why they are the best, not just for cultivation supplies, but as a business. You are what other companies should strive to be. I will always use your products, as they are excellent, and your support is unmatched.

Terrible products which break down rapidly, they wont last the warranty period then you’ll need to scramble for replacements mid grow and do RMAs, you can’t function like that. My lights died in 14, 9, 8, 16 month spans. I’m done with these jokers, shop with a real brand not some profiteer goofs selling china trash.

I didn't have the dongle for the Molex connector with the Controller 69 Pro and my old 8" Cloudline from 2021. Support was very responsive and sent me a dongle quickly! A big thank you to Brittany and her team.