Acedepot.comReviews of acedepot.com

SCAMMERS!!!!

Excellent Seller

Thanks Christopher Corday of Acedepot for the new item at an unbeatable price, your conscientious service, and prompt shipping.

Fair price. Good communication. Convenient pickup location. New item in sealed box.

The product was just as expected. The sale was quick easy and very friendly. Very honest which is very important. I’ll surely buy agsin.A+

What a scam company. Placed order for a time card employee machine. After a month of them charging our card, we finally received the product, a month or so later. Product didn't work from the begging. We called and emailed several times with no help from there customer service. Finally gave up after a month, and shipped there no good product back. The address they used on there packing slip was not any good so it was returned back to us, and then shipped back to another address that I was finally able to get from one of there representatives. But they never issued a refund. Disputed charges with my credit card company, twice, showed all the proof of return and trying to have the issued resolved, and we had to pay for it any ways, because of Ace Depot policies, that tells you a lot about a company. They sent a bad product, took our many, and could care less about the customer, as they never call back when leaving them a message and never respond to the emails sent. Another lesson learned, the hard way. Don't buy anything from this company, unless you plan on throwing away money.

This has actually been my third time purchasing from this seller. Everything is always as described and always on time. I will definitely be buying from them again. I’m a very satisfied customer so purchase with complete confidence that the product and services are going to be a great experience. Awesome communication throughout from start to finish. *Thanks again Tracey

I ordered 9,500 pieces of clear report covers with a tissue interleaving for my company at a total cost of $678. AceDepot sent 1,000 pieces of the wrong item without the tissue between the sheets which my customer insists one having. When I contacted them, they first insisted it was the correct item, then finally agreed to send me a return authorization number, which they did. They never acknowledged they only shipped 1,000 pieces of the wrong thing. They also failed to send me a shipping label to return the incorrect item. I told them I was not paying to return ship something they sent in error and requested a label several times to no avail. I do not want to keep what I did not order, but since they refused to make anything right, no way was I going to be out more money for the return shipping!!! They never sent me the correct item - or even the balance of the wrong item! The box was marked 1 of 5, however, only one box arrived. The UPS tracking indicates only one box was ever shipped. I paid for 9,500 and received 1,000 of an item I did not want. AceDepot refused to make it right. After weeks of trying to get them to do the right thing, I filed a dispute with my credit card company and provided them tons of proof. Photos of the box shipped, photos of what was received, emails to the company requesting a UPS label for the return and the correct item. AceDepot provided them with the tracking number as "proof" I received my order, which I did not! Because they refused to issue a credit, my credit card company refused to reverse the charge. I am out $678 with nothing to show for it. Do not purchase from this Scam company. If you do buy from AceDepot I suggest using PayPal or some other sort of payment method that will refund you if this company treats you wrong like the rest of us who have been scammed!