AccuLynxReviews of acculynx.com

We are very unhappy with this service. We decided to discontinue the use of Acculynx. Then one of their Sales representatives tried to get us to stay and gave us a free month to review the software. After review, we decided to not go with their service. Then at the end of this review we were charged the subscription fee of over $1400. I asked them to cancel our service and for a refund since we didn't use their software. They denied our request and stated that since I did not take the calls from their Sales reps, then they would not issue a refund.

DO NOT CONTACT THEM FOR SERVICE! We were looking into company for a CRM and decided to use Leap instead because sending contracts cost with Acculynx and the monthly was substantially higher. We have since been bombarded with calls daily for over a year. At a certain point it has to be considered harassment. Always random numbers, but holy cow looking at legal avenues.

They are ruining this crm by taking away the message board. There is no way to see a full chronological history of the claim without it.

They do not clarify all the costs from the beginning. They offer what they do not give

We were offered a trial period for $319. We were charged $1150 instead, after canceling on day 30 we were charged again $1150. I get emails for upgrades to product I cancelled. They will not call you back, I was told there was no billing department to speak to. Every email I send says the problem is resolved. Their product might be ok, but their billing is horrible. They still owe us a refund and refulse to communicate. Buyer beware.

Do not use this CRM it's trash and super expensive. Hidden fees and now they will not let me in my account. He could have cared less