Romeo
Customer Service was Professional but shipping Terrible
Customer Service was Professional, shipping was extremely slow to my area. And my appliances arrived dented. I received a small refund and was processed fast by them. I have to try and fix the dryer as it rubs against the big side dent when its running, I was unaware of the functionality until I used it. Shipping was the biggest problem for me, the problem could be avoided if the shipping company wraps a thick bubble wrap around the appliances to make it safer. I think ABT is a good Company. But the shipping company that was used for me was not careful with other people's property.
Response from Abt ElectronicsNov 18, 2022
We apologize for the condition your appliances arrived in. You were offered to return or exchange the product per the conversation with the rep and you opted for a damage credit. We thought this issue was taken care of but will reach out to you again to address the concerns. Our goal is your complete satisfaction.



