James H.
Unable to withdraw funds via wire transfer
I have about $25K in ABRA. I use the app mostly to earn a higher interest rate on excess funds. I recently tried to withdraw funds via a wire transfer. ABRA customer support has not been able to guide me properly to execute a wire transfer to my brokerage account. ABRA has no telephone support which I find very unsatisfactory. I have asked customer support to expedite this matter to a management level but so far unsuccessful. I would like a customer service rep to contact me and go over the wire transfer steps with me to be able to withdraw funds successfully.
Response from AbraApr 22, 2022
Thank you for taking the time to leave this review. Unfortunately, the type of bank account you are trying to withdraw to is not supported by the Abra wire program. Brokerage bank accounts are not supported, although, corporate/business bank accounts are supported through our Institutions/OTC program: https://www.abra.com/institutions/. If you have any additional questions for us, please reach out to support.abra.com/hc/en-us for further assistance. Best, Abra Support




