AbraReviews of abra.com

Excessive fees when changing Eth to USDP. Earning interest but decided to sell my USDP and withdraw to my bank account. No customer service availableWas unable to submit my bank details. So ended up buyin BTC and transfer over to another exchange to then withdraw. All costing more transactions fees. I don't think I will be using again.

I am a Texas resident, current customer. I received two weeks notice of closing my loan because Abra will no longer office loan service in the state. I have enough funds in my Abra to close the loan, however on my Abra app there is no PAY button. I've tried multiple phones with the same result. Since I don't have a way to pay though the app, I proceeded to try to reach customer service. 1. First I tried the customer service phone number 1-877-246-2272. For anyone who is thinking about joining Abra, try calling them first. You would not be able to reach anyone at anytime. 2. After failing to reach customer service by phone, I then tried opening a ticket via email. No one responded for over a week. Then, someone responded with one sentence saying there is no problem. And clearly the person didn't even read my entire ticket content and didn't bother to figure out what was wrong. Maybe there was a glitch in the system with my account. The person offered no help. I then replied to the email stating that I was still having the issue and needed a way to pay for my loan with the funds I already have in my account. Now another week has gone by and no one has responded since. If I don't pay the loan in time, Abra stating that my account will be liquidated (even though I have funds sitting in my account and someone at Abra just had to transfer it over). This is very frustrating and costly. Edit, I just read reviews before me here on Trustpilot and Abra all responded with a copy and paste response so I guess I will get the same .... "We appreciate you taking the time to leave this review. We were unable to find your support ticket with the information provided in your review and have requested additional information from you via TrustPilot. Please respond with the additional information at your earliest convenience. Best, Abra Support"

Everything went wrong from trading to exchange to withdraw. I haven't withdraw any amount yet. It's been more than a year since the maintenance took place. SCAM!!!

Scam,definitly scam.I opened an account with them and paid crypto. I made a conversion into their token and put it in the staking program. On the day of my announcement, they did not allow me to make any transaction with it. No one does such things and that's why you don't enter that application. Look at the scam detector and similar sites, so you will see their rating.

I was locked out of my wallet 6 months as I just got automated responses that did not resolve the issue, I think 6 days was excessive. The response from support was we are having difficulties. There was no support.or a suitable response

Customer service! Kind of nice to have a live agent respond immediately. When our chat dropped I received a prompt email summarizing our conversation. The Abra rep was not immediately able to answer my question. He volunteered to contact the other crypto exchange to solve my issue. After a couple email exchanges question answered. Not sure why there’s a 2 star rating for Abra. I seldom give 5 stars but having a knowledgeable support team is huge in an era where it’s easy to be botted to death. Thought I’d add to this after reading the 1 star reviews. CPRX will be open for trading most likely in the next two weeks. Abra will resume with a crypto banking license. To my knowledge their only 1 of 2 banks in the US. Maturity in this space happens with time for both assets and companies.

They said they discontinued a coin that I had and said they sent email ( never received) and now my money is gone 5LP374-G446L 802101 Oct 25, 2022, 1:07 PM PDT Hello Ron, I truly apologize for the information I sent earlier. You are correct, that was for EXP being delisted. XHV was delisted from our platform in April. We sent out email communications regarding the removal date as well as in-app notifications. Again, I am sorry you are dealing with this situation, but since this asset has been delisted from our platform, these funds are considered lost. Best regards, Rodd

Absolutely no customer service. Stay away. Plenty of better alternatives are available.