About ComenityReviews of about.comenity.net

Worst bank to do business they did not help me with a credit card fraud that I submitted I provided all paperwork that I had .. I had 2 credit cards with them cancel both ob. Never do business with this bank

Stay far away from these frauds, I'm honestly not sure how what they're doing is legal. I paid my balance off early, then for some reason they added a $2 charge to the account. Not sure why, because I didn't use the card at all after I paid initially. Because I didn't see the $2 charge, I was charged a late fee and now I owe them $78 for absolutely no reason. That's how they make their money, by stealing. Also, if you're 1 minute late paying, get ready for at least 5+ harassing phone calls daily from 5+ different numbers and their bs automated semi-threatening voicemails. I got calls from them on a Sunday at 8 am. Funny, because their online system is always conveniently down when you're trying to pay, thus making you late so they can slap their fees on top of what you're already paying. They should be sued.

This is the most crooked bank I have ever dealt with. I applied for a Maurices card at X-mas because they told me I would get 20% off. I got the bill before I ever got a card, but I could not pay the bill online because I needed the entire card number, not just the last few digits. By the time I got the card and made the payment it was late. (Not my fault, theres) They just added $100.00 roughly to the balance I originally owed. I just paid it because my credit is extremely good and I don't want these idiots to screw it up. Someone should do something about this bank. Never, never get a card from any of the stores they represent.

I had 4 cards they've taken 2 and jeep reducing my credit because of my credit score they don't care if you make your payments on time and extra - worst company ever!!!!

I have 4 store cards with them, but until online payments became a thing, I didn't know that. It has been almost impossible to pay my bills online because Comenity is constantly getting my user names and passwords for the account mixed up! And when I am forced to make new passwords, it still tells me the password I just created is incorrect! Now a new issue has arisen: they are telling me that my bank account is locked, which, according to my credit union, is completely incorrect, and they wouldn't have access to that information anyway! When everything is paid off, if I can figure out a way to do it, I am DONE!

I closed my account with my Ulta card, now Commenity Bank is mailing me late charges, i have a total of over 200 dollars, all are late fees. I called them, they could give 2 shits, first of all the customer service is in another country so they dont care and american companys dont treat you this bad, at least they try to help. Dont ever use Commenty Bank, they put $80 in collections, while still billing me. Pos

🚨 Frustrated with @breadfinancial Customer Service! 🚨 I closed my account with comenity @Bread Financial Comenity last month March 2024, thinking everything was settled. Now, they’re hitting me with a $37 charge + a late fee—AFTER my account was closed! I called customer service, amd supervisor and they told me "there’s nothing they can do" and to call the hardship department. Why should I have to jump through hoops for a fee that shouldn’t exist in the first place? Come on,Bread Financial Comenity is this really how you treat your customers? Do better. #CustomerServiceFail #BankingIssues #UnfairFees #breadfinacialstop Single working mom

Worst credt card you will ever find! It would be easier to say what they do correct, much shorter list, than what they do wrong! NOTHING that's what they do! I shouldn't really be surprised because out of all the hundreds of stores to shop at what comes to mind when you think of Ross...messy, disorganized, can find anything, items on ground or in wrong place, etc. Now imagine Ross credit card...even worse! Hey don't take my word, open an account, see if you are not canceling card a month later! Complete useless people answer the phone, don't have a clue about anything. I'm not kidding, you could have an unauthorized charge in your card, they don't know how to help you, or the card was working but stopped, they don't know how to help, I could go on n on. I've never seen such incompetent, useless, brainless people working for a credit card co. It's almost scary...I called 1 time, said there is a charge on my card, need to dispute, someone must have used my card because I didn't buy a dozen kayaks in Delaware...the morons have no clue what to do. They must hire illegal alien, high school kids that don't care, don't know, don't understand, have I made my point by now. I'm not just saying they absolutely suck, I'm saying they still suck now because I'm still dealing with the morons. If there is a place to report credit card companies or banks I'm going to report them...it's THAT bad!! Waste of time, money, etc.