Kara L.
5 star care, taking one star off for scheduling issues
While there were definitely issues with scheduling in the beginning (which was clearly just as frustrating for the staff and professionals I spoke with and seems likely to be an IT issue), I've had an amazing experience with AbleTo. I had no issues with billing that other reviewers indicated. I don't know if they have been to therapy before, but there is always an intake session with general questions to assess one's mental health, and it's not really a "getting to know YOU" thing, it's about understanding where we're STARTING from. That being said, the person doing intake didn't show disinterest or a lack of compassion or anything like that. My therapist and my behavioral coach have been wonderful. I've made some progress on both short-term and long-term goals. Am I finished? No. But this has helped get me out of a rut that I've been in and has allowed me to put some things in perspective and work on things week by week and day by day. Additionally, I'd been procrastinating on seeking a new therapist after my previous therapist stopped taking insurance, but now I'm ready to take that step. I'm really thankful for the program and the professionals I worked with.


