Anonymous
The worst
Intake rep asked for mental health record even though it was not required by the primary insurance. This company seems to operate under a customer-last philosophy and the whole content feels canned and cookie cutter. Locked out of account; Tech support did not fix for 3 weeks (lost sessions) and customer support did not escalate the issue despite multiple calls. Once able to log in, unable to join sessions and content was locked. The efficacy of the program is low.


