AbletoReviews of ableto.com

It’s a scam. When you try to cancel your appoitments you can not get no one on phone. They hang up on you and they wil burn it phone up. Stay away from these people.

SCAM. DO NOT TRUST ANYTHING THEY SAY. I signed up for care via my employer and was told by a few employees of AbleTo along with their therapist that the first 8 sessions are covered at 100%. After 10 sessions I found out there was an initial upfront fee and they are now telling me I also have a co-pay for 10 previous sessions. I highly suggest avoiding this place at all costs. Their therapists are great but their administration is absolutely horrific.

I signed up based on an ad, but never did use any services. I got tired of their prompts on my phone, so I submitted a request to delete my account, but my account deletion request was denied. My personal data will be in their hands forever now. I deleted the app from my phone to stop the prompts. So, if you sign up, it's forever.

ABSOLUTELY NO GOOD! Therapist didn't even show up first session. 2nd meeting, she spent 22 min on assessment questions, then said she was going on vacation & someone else would take over. When I informed the next lady this was supposed to be a virtual session, she informed me coldly that we would be doing phone. Hung up 2 min into that call and immediately called and cancelled w/the program. It did feel like a SCAM.Weird thing was UHC got me setup. After reading these reviews, hope they don't try and bill me.

HORRIBLE experience! Very deceitful practices! They called me multiple times claiming that they partnered with my insurance company to provide a FREE 8-week therapy program. After weeks of calls, I finally agreed to give them a try. I had an intake and one session. The therapist was clearly reading from a script and had no interest in what I was saying. They were unprepared for the first session, asking the same intake questions for the first half of the session. Every time that I spoke, she would give the exact same answer about “taking the next week to observe my surroundings and see how I feel”. At one point she spoke for over 15 minutes while I just sat on the other end of the phone quietly. The session ended after 35 minutes and I immediately called ableto to cancel the rest of my appointments. I then found out that my insurance DID NOT partner with them to provide services. All of my sessions are billed out of pocket! I asked them multiple times while setting up the appointment if there would be any out-of-pocket cost, and they assured me that there were not. I realize that ultimately this is on me for not calling and confirming with my insurance company.

My counselor/s were arrogant and selfish. It was more important to ask about suicide than anything. If I were contemplating suicide I sure as hell wouldn't share it with these imbeciles!!

Unclear pricing, I was told there would be no cost and was not told that the informational call was billed. I was shunted from therapist to therapist without any notice, bio, or getting to pick up, canceled on at the last minute and calls kept being interrupted. They billed me 175 just for the intake info call where they tried to sell me their plan and that was it. The most unprofessional "therapy" I have ever worked with.

I’m not sure how the billing will play out but - I had one session with a therapist who asked for my primary care’s info and the info for my neurologist who treats my migraines with Botox. I got a consent form via email to sign to involve and disclose my mental health and …. HIV status with my physicians? I don’t have HIV but if I did wouldn’t I make that decision on my own? Further - why would either doctor care if I have an 8 week program of CBT??? Seriously something is off here. They claim they “partner” with my insurance provider. They do not. They are simply in network which makes them no more a partner than my podiatrist. My insurance never heard of them except to look them up as in network. That they want to disclose personal CBT therapy Information (from an 8 week program) to my PCP and neurologist is outrageous, ridiculous, a waste of everyone’s time, and in my opinion a violation of my privacy that could be used to stigmatize me. Terrible.