GT
Sales Order Number on invoice and delivery ticket.
The customer invoice does not include the Sales Order Number of the transaction. The delivery ticket does include the Sales Order Number of the transaction. Without the Sales Order Number on both documents, there is no way to certify that the documents directly relate to each other. I suggest that the Sales Order Number be shown on both documents. Thank you.
Response from ABC MedicalApr 12, 2023
Dear GT, thank you for your comments. We always welcome customer feedback! The best way that we can know how to care for our customers is to actually hear from customers! (That is one of the big reasons we use TrustPilot). So, I'll forward your comments to our Product Ordering & Processing department. There may be a software "hard-coding" issue involved with the situation you bring up, as we pay for a service that is pre-built, but I'll pass along your comments and see what we can do. Thanks again, GT. -- Scott Woods Marketing Manager, ABC Medical