Ash B.
Poor Customer Service Etiquette
Horrible, horrible customer service. I asked to have my reward ability restored, and they accused me of cheating... I don't understand this at all. The sweepstakes are free to enter via AMOE, and the wording in the e-mail was like I was a criminal! No apology, no kind explanation, and when I asked to cancel my subscription, they did nothing to keep my business! AARP needs to hire AMERICAN Customer Service Reps - this isn't discrimination at this point, the foreign reps just do NOT care!


