AARPReviews of aarp.org

I, like so many, are sick of their solicitations. Calling their so called customer service yields the script "It's a third party" Emial "unsubscribe" goes to a BOT. Both yeild you more of their solicitations.

I’ve been a member of AARP since 2008, and recently got offered a benefit by AARP to subscribe to Purposeful by Kumanu. There was. 7 day trial, and after 5 days I decided it wasn’t for me. It has been near impossible to cancel this subscription. Google how to cancel Purposeful and it says go to account settings and choose cancel- but that option doesn’t exist. 2ndry suggestion was to send email to support at kumanu dot com, and my decision to cancel is still in limbo until ‘they review my request’. This smells like AARP is suggesting an app just because they got financial benefit, and don’t care if it’s members get ripped off. I an starting to question why I pay for this AARP membership- I can find companies to rip me off without paying an annual subscription to AARP for suggestions on companies ghat want to rip me off.

AARP Member Website is completely deficient!!! Six months ago I purchased expensive dental coverage through their website and was just now trying to get ANY specific information now that I need dental services. AARP partners with Delta Dental for dental benefits. However when I logged into AARP websit with my user ID/Password I discovered that AARP provides absolutely Nothing specific to this purchase or dental benefit details specific to my dental coverage!!! I complained to superviser who confirmed that AARP provide NO information regarding this or even provide a link to Delta Dental. Useless!!!!!!

AARP needs to get companies. For the seniors that subscribe to them. The Hartford for car insurance. Is a joke for seniors. They penalize you for not having a car. Letting car insurance go. That makes no sense at all. I just got another vechile. This year do to my other one. Being dunked last year. They refuse to offer me a policy.

Spent an hour and a half with Hartford agent through AARP only to find out they couldnt write my insurance because the value of my house was too high. A completely unnecessary waste of time, the agent could have said the value was too high at the very beginning of the process

A stupid waste of money. Here is a sample answer on one of their, "How to save money" articles. Want to save money on your utilities? Just "dial down" the thermostat! Wowser!! Want to save money? Don't buy a subscription to this asinine, pointless magazine.

We’ve had AARP membership since May 2025, and honestly, I don’t see the point in it. AARP promotes various “savings” with membership, including: - The standard yearly membership price as of 2025 is $15. - A second AARP membership is free for anyone in your household. - AARP offers discounts on dining, travel, health and wellness products, and entertainment. - AARP members have access to AARP-endorsed medical, auto, property, and life insurance. - Members receive AARP The Magazine and AARP The Bulletin, which have a combined readership of 38.3 million. However, I find that their affiliates are often beyond my budget, and we’ve been able to save much more money on insurance and other services on our own. On January 16, 2026, I called AARP customer service to inquire about a hotel package in Vancouver, BC, or Seattle, WA, for a cruise we’re planning. Unfortunately, the options they provided were very expensive. So, I reached out to a travel agent for the cruise line, and they offered better rates, including full transport from the airport to the hotel and from the hotel to the ship. Just to clarify, we don’t pay the travel agent; the cruise line does. I also find their customer service hours to be quite limiting: Monday to Friday from 8:00 a.m. to 8:00 p.m. EST. While I’m over 60, I still have obligations and a life outside of their business hours. As for the customer service agents, they are quite friendly and do their best, but the service leaves much to be desired. It seems like either they aren’t trained adequately, their systems are lacking, or there’s a high turnover rate. For me, it’s just easier to handle these matters on my own. The "only" saving Grace, depending on how much I am charged for it, MAY BE: Tax Preparation (specifically for Senior Citizens) by people who are 40 miles away from me. So I have to drive 40 miles, each way, just to get my taxes done. Have 0 idea how much they'll charge me? As a result, we won’t be renewing our membership, and I do not recommend AARP.

Coco was extremely helpful,pleasant, and informative while others I tried to speak with didn't have the patience. Turned a confusing situation into complete resolution. Thanks Coco and AARP.