AARPReviews of aarp.org

I was a member for several years and cancelled about a year ago because I wasn't really using their services. Decided to give it another try, but when I went to renew, the website kept giving me a payment error, even though my credit card company confirmed payment, and then confirmed payment refund. Did this twice, so I called customer service. Got someone from customer service who had a heavy foreign accent and I couldn't understand a word she said. During an exhaustive conversation trying to understand her, I finally gave up. Entirely. I give up on AARP. Not worth the effort.

This is let you know that the AARP the Hartford insurance does not like to be dropped. After making a simple request to have my insurance bundled and was told this could not be done. The conversation turned personal and condescending. After being a Hartford customer for years, I would never recommend The Hartfor to anyone.

Do better, AARP! We constantly receive renewal notices although I mark down how long our "membership" is good for, and you cannot fool us! You consistently send us renewal notices for a 'discounted rate' if we sign up for 5 years. However, we signed up for an additional five years earlier this year and you STILL send us notices to renew (we do understand one may pass in the mail, but come on!). We believe you do this to take advantage of older people who are not as tech savvy and may not check to see when their memberships end. ADDITIONALLY, we received CARDBOARD cards that only say that we've been a "member since" (xx date). They no longer are plastic NOR do they say when our membership is good through. So, we've started marking it down for our own information since we can NOT trust you to do the right thing and only send us a renewal notice in another 4.5 years.

Very disappointed with the Fraud Alert helpline. I spoke with a gentleman on March 6th. 2026 about a scam we suffered and I was told it was not their department. I wished to inform and warn about a grift, not that I needed any specific help. An off-putting experience.

AARP talks a good game, but I have yet to have consistent month delivery. First off, never got the magazine, only the bulletin when I did get it. After two calls I did receive the magazine, but maybe every 3 months do I get anything. I feel the magazine/bulletin has some valuable information in it, but let’s get the distribution on track please.

Since the Hartford was associated with AARP, without checking other companies we signed up with them for Auto and Homeowners 10 years ago. Based on a recent unsolicited snail mail add my wife asked me to check costs for company sending mail. Upon doing so the quote I got for the same auto coverage was $130/mo. less than Hartford and ~$300/ year less for Homeowners with more coverage. Why does AARP who supposedly advocates for seniors support a company the I figured has cost me over $14,000 since joining

Not worth it. Lots of wasted USPS mail and emails. Was a member for over 20 years. The AARP Bulletin (comes in the mail every month) was vaguely helpful, once in a while. When originally joined, the AARP claim to save you money actually worked. These days it's worthless. Now putting in the trash more junk mail from AARP.

I have my annual renewal set up to be paid automatically but still receive mail. Also, I try to use my rewards points but I have never gotten anything for them. The only things that are certain are the E-cards that I won't spend points on. I also see the low annual fees to join and rewards for joining, which, of course, as a long standing member, I don't get. I don't know if I will renew. I am thinking about leaving AARP since it doesn't seem to do anything for me.