Julia B.
my experience
I purchased a pallet of Canadian Solar 545W in November and after much headache and contacting them every day after two weeks had to cancel (hopefully I get refunded). First the website said 30 panels to a pallet then they changed it to 35 and I had to pay extra then they sent me an invoice and taxed me double. Then after a week (when I could have been getting panels elsewhere) finally said they were not in stock. I don't write reviews but to others buying solar, y 'all tend to be good people. Buyer beware with this site.
Response from A1 SolarStoreDec 9, 2024
Hello Julia, We’re truly sorry for the inconvenience you experienced with your order. The confusion about pallet quantities, invoicing errors, and stock issues are not the experience we aim to provide. We’re glad to confirm that your refund has been processed in full. Your feedback is invaluable, and we’re working to improve our processes to ensure this doesn’t happen again. If you have any further concerns, please don’t hesitate to reach out to us. Best, A1 SolarStore Team




