Sad F.
Good price but the process thereafter…
Good price but the process thereafter was lacking. The items listed as being in inventory were two weeks late. The warehouse didn't know anything about my order the first time I called. I had to coordinate between A1 and the warehouse. I had to call A1 to get the proper order details to give to the warehouse, instead of A1 doing their job and handling it. I didn't even get paid for being their customer service rep on the deal. ;) The order was not ready or put on a pallet after I called the second time before arriving. A1 sounds like the support desk is someone on a cell phone. I asked 4 times for a quote on mounting hardware and never received it. A1 is likely a virtual reseller and I believe just an online store. Try shopping the local commercial electrical supply shops.
Response from A1 SolarStoreSep 2, 2024
Hello, Thanks for sharing your feedback with us. We truly apologize for any inconvenience caused to you. Please, send us your order number to [email protected] (put 'Trustpilot' in the subject), so that we could looks into the details and take measures. Best, A1 SolarStore team




