A-DIYReviews of a-diy.com

Response from A-DIYJul 27, 2026

Hi Martin, Thank you so much for your kind review! We're so happy to hear that you found your A-DIY deck kit easy to build and that you were pleased with the quality of the wood. We also really appreciate your honest feedback about the instructions. We know there's always room for improvement, and comments like yours help us make the experience even better for future A-DIY builders. What means the most to us, though, is hearing that you had a great experience with our customer service team. We believe that building a deck should be exciting, and we're always here to help whenever our customers need us. Your kind words will definitely be shared with the team, they'll be thrilled to hear them. Thank you again for choosing A-DIY and for trusting us with your project. We hope your new deck becomes a place where you can make many great memories with family and friends for years to come. Warmly, The A-DIY.com Team

Response from A-DIYJul 23, 2026

Hi Gary, Thank you so much for your amazing review! We're thrilled to hear that you were able to build your 16x16 deck yourself and that you're happy with the quality and value of your A-DIY deck kit. Knowing you had a great experience and found the kit to be both high-quality and cost-effective means a lot to our team. Thank you for choosing A-DIY.com. We hope you enjoy your beautiful new deck for many years to come! Best regards, The A-DIY.com Team

Response from A-DIYJul 23, 2026

Hi Andrea, Thank you for taking the time to share your experience! We're glad to hear your deck kit arrived in good condition, that you were happy with the quality of the materials, and that you found the assembly process easy. We appreciate your patience regarding the missing divider boards and understand that waiting to complete your project wasn't ideal. We're grateful for your understanding and are pleased to know you were happy with the overall result. Thank you for choosing A-DIY.com. We hope you enjoy your new deck for many years to come! Best regards, The A-DIY.com Team

Response from A-DIYJul 23, 2026

Hi Richard, Thank you so much for your review! We're delighted to hear that our deck kit helped save you a lot of time during the assembly process. Making installation as simple and efficient as possible is exactly what we designed our kits for, so it's wonderful to know that was your experience. Thank you for choosing A-DIY.com. We hope you enjoy your new deck for many years to come! Best regards, The A-DIY.com Team

Response from A-DIYJul 23, 2026

Hi William, Thank you for taking the time to share your experience. We're glad to hear that your project came together in the end, and we truly appreciate your thoughtful feedback. We appreciate you pointing out where the instructions could be improved, particularly around leveling and squaring the foundation before moving through the build. Feedback like yours helps us continue refining our guides to make the installation process even smoother for future customers. Building a deck is no small task, especially in the heat, so we hope you're now able to sit back, relax, and enjoy the finished result. Thank you for choosing A-DIY.com! Best regards, The A-DIY.com Team

Response from A-DIYJul 23, 2026

Hi John, Thank you so much for your wonderful review! We're thrilled to hear that you found our deck kit to be a great value and were happy with the quality. It's also great to know that the assembly process was straightforward and that the instructions were easy to follow. That's exactly the experience we strive to provide for every customer. Thank you for choosing A-DIY.com. We hope you enjoy your new deck for many years to come! Best regards, The A-DIY.com Team