Nadine E.
The process is streamlined through the…
The process is streamlined through the app and the Counselor has kept me accountable. Overall the experience is positive. I will recommend this service to friends and family.

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
9amHealth (9am.health) has 390 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Nadine E.
The process is streamlined through the app and the Counselor has kept me accountable. Overall the experience is positive. I will recommend this service to friends and family.
Debbie M.
The 9am app is easy to navigate and the medical staff is knowledgeable and compassionate
Kimeshia M.
I have been with 9am for over a year now and their services is drastically declining. I don’t use their services outside of my refill. The consultations are generic and don’t really work for me, I go to my PCM. But it seems getting my refills have become such a chore. Communication is minimal now that AI has taken over the chats. I am on my second week without my refill. To be fair they don’t have this problem pulling my payments for service.
Response from 9amHealthJun 15, 2026
Thank you for sharing your feedback. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Jennifer H.
Love the care team and responsiveness. Modules are easy to follow and informative. Scale provided is helpful and a surprise bonus.
HerBie S.
It’s the response, it’s always quick and effective
Sarah H.
App is easy to use
DEva D.
The ease of signing up and the step by step instructions on getting started. The modules are very helpful as well
Miranda A.
Program has been a very helpful with my weight loss journey. Good advice with meal planning ideas and helpful team