Kearston A.
Andrew was very knowledgeable!!
Andrew was very knowledgeable and went through everything step by step and he made sure that I felt comfortable throughout the whole process.

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
9amHealth (9am.health) has 390 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kearston A.
Andrew was very knowledgeable and went through everything step by step and he made sure that I felt comfortable throughout the whole process.
Val S.
If I could give them 0 stars I would. Please find a PCP to monitor and advise you based on your personal needs. 9am health's cookie cutter approach is negligent to consumers. If your employer sold you out so your glp1 is only covered if you use 9am, advocate for yourself to ensure that you are properly monitored for side effects. 9am health is just collecting data on you that they "share" for financial gain.
Response from 9amHealthJul 7, 2026
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Connie A.
Your staff are very efficient and knowledgeable. They have been able to answer all my questions. The videos you provide are very informative.
Jeff C.
Horrible communication response time. Everything is handled by AI. Even their replies to these reviews is a copy/paste. Edited to add: point made. This response is an AI generated reply; they won't even let a real person reply to negative feedback.
Response from 9amHealthJun 24, 2026
Thank you for sharing your feedback. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
K F.
Great communication and support
Ashley A.
The worst decision the State of Georgia has made was handing its paying SHBP members over to this bottom-feeding company. Instead of creating barriers for every member who legitimately needs their medication, why not hold prescription abusers accountable? We have wasted countless hours waiting on responses, only to be told more information is needed each time. I have now gone THREE weeks without a prescription—even though I have a current prescription with available refills, current labs, and PCP visits. Paying members deserve better than this.
Response from 9amHealthJun 16, 2026
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Mckayla
9AM health is absolutely amazing. They offer all the resources you need to implement long lasting changes for your health and overall wellbeing.
Christina M.
From my personal experience, using the 9Am App and interacting with it has been extremely user friendly and helpful. I began this journey independently, not knowing what to expect, however this process is set up to walk the user through everything with guidance and it was incredibly seamless for me. Everything is explained, and you are guided through next steps via the app through the entire process. If you are on the fence, don't wait. Download the app and take the first step towards improving your health.