8x88x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Cardiff By The Sea, California
Excellent
Sales & Marketing · Laguna Beach, California
Excellent
Sales & Marketing · San Diego, California
Excellent
601 approved reviews, newest moderated first
Sonia V.
This provider has come a long way in the past few years. Their interfaces and apps used to be very hard to use, but it seems that they have been putting in the work to make things better.
Response from 8x8Oct 30, 2025
Dear Sonia, Thank you for recognizing our progress! We’ve worked hard to improve usability and design, and we’re thrilled that these updates have made a positive impact on your experience.
Mr. DOUGLAS B.
Great company to work with. Have use this 8X8 for over 10 years
Response from 8x8Oct 23, 2025
Hi Douglas, Thank you for your longstanding trust in 8x8! We're delighted to be a part of your journey, and we look forward to serving you for many more years.
Physio
It just works. My use is limited to 2 users who both share a single lines on two phones. This combined with excellent texting app and I couldn't be happier. It just works.
Response from 8x8Oct 23, 2025
Dear Customer, Thank you for sharing your positive feedback! We’re delighted to hear that 8x8 works seamlessly for your needs.
Gavin
Solid systems and always helpful
Response from 8x8Oct 23, 2025
Dear Gavin, Thank you for your feedback! We're pleased to hear that you find our systems reliable and our support helpful.
Kevin C.
When I need technical help, the help has been very pleasant, knowledgeable and concerned about my satisfaction. I can't ask for better from the tech support staff.
Response from 8x8Oct 23, 2025
Hi Kevin, Thank you for sharing your experience! We're delighted to hear that our tech support team has been pleasant, knowledgeable, and attentive to your needs. Your positive feedback inspires us to keep delivering top-notch support and ensuring your satisfaction.
Reid R.
It's a great service that is useable on mobile and desktop devices, very handy to keep my work and personal life separate.
Response from 8x8Oct 23, 2025
Hi Reid, Thank you for your feedback! We're glad to hear that 8x8 Work effectively helps you maintain a balance between your work and personal life across both mobile and desktop devices.
Sierra
8x8 has been a great tool for our organization.
Response from 8x8Oct 23, 2025
Hi Sierra, Thank you for your positive feedback! We're thrilled to hear that 8x8 has been a valuable tool for your organization. Your satisfaction means a lot to us, and we look forward to continuing to support your needs.
Jenny
Great company
Response from 8x8Oct 23, 2025
Hi Jenny, Thank you for your feedback! We're glad to know you have a positive impression of our company. Your support is greatly appreciated, and we're committed to maintaining our standards of excellence.