LoanMartLoanMart connects consumers with the cash they need, including through car title loans. Credit issues aren’t a problem! Apply in minutes, and get your cash in just hours. Contact us to see your borrowing options and full disclosures. Call toll free: 855-422-7412 or visit us online!
LoanMart (800loanmart.com) has 572 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
572 approved reviews, newest moderated first
customer
Very friendly service, exceptionally kind, and really efficient
Response from LoanMartApr 6, 2026
Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. We look forward to assisting you again in the future.
Disappointed C.
I had a really bad experience with Loan Mart. So I initially had applied. I just wanted to pull money out of a vehicle that I had paid off for some emergency type things. Anyways, they approved me for up to 8000. . So I was hesitant because the interest rate on 1000. I would be paying back close to $30,000 in three years. Anyway, so they had approved everything ran my credit twice for whatever reason. And then I uploaded all the documents but they send you a request out. It literally looks like someone very unprofessional wrote the sheet for the list. And then you upload everything and then they literally start arguing with me on every single photo. It wasn’t a live photo. Oh you know retake this. Oh, we can’t use. We think you’re part owner in the company. We can’t use that. Anyways, long story short I could never recommend them. If they treat people like this before they even do a deal can you imagine how badly they treat them after they secure Loan from them?
Response from LoanMartApr 20, 2026
We’re sorry to hear about your experience and appreciate your feedback. During the application process, documentation and verification may be required to meet the lender's underwriting, which can sometimes result in follow-up requests. We understand this can be frustrating. Loan terms are fully disclosed prior to acceptance, and there is no obligation to proceed. If you would like us to review your experience further, please contact us at [email protected].
MELANIE
Worst loan comp I've ever dealt with. One employee tells you one amount and other employees tell you different The interest rate is insane and its next to impossible to pay off . Don't do it go to a different company. These people are crooks and do not want to work with you in anyway possible . Its not worth the stress nor giving them business They are nothing but liers and crooks .
Response from LoanMartMar 26, 2026
Thank you for sharing your feedback. We take concerns regarding customer experience and communications very seriously. As a servicer of the ChoiceCash Loan, we strive to work with customers in a respectful and professional manner, and we maintain policies and procedures designed to ensure that all communications comply with applicable laws and guidelines. We understand that your experience did not meet expectations, and we would like the opportunity to review your concerns in detail. For privacy reasons, we are unable to discuss account-specific matters in a public forum, but we encourage you to contact our Compliance Department directly at [email protected] so we can look into this further and address any issues. Please reference your account number on the subject line or in your communication.
Jan
They did part or what I asked .Had to make a second call to take care of it
Response from LoanMartMar 26, 2026
Thanks for the feedback, Jan. We are happy to have been able to assist you with your financial needs. Thanks again for sharing your feedback.
Anna V.
If I could give them 0stars I would run away from this company they are the worse very aggressive tactics in collecting and you never pay down the high interest loan they do not work with you at all I had to send a letter for the phone calls to stop they call 10 times a day I was almost going to have a nervous breakdown due to the harassment from this company do not use them if this didn’t affect my credit I would give them car back !!! Please trust me NEVER use this company they should be sued !!!
Response from LoanMartMar 26, 2026
Thank you for sharing your feedback. We take concerns regarding customer experience and communications very seriously. We strive to work with our customers in a respectful and professional manner, and we have policies in place intended to ensure that all outreach complies with applicable laws and guidelines. We also offer options for customers who wish to limit or manage communications. We would like the opportunity to review your concerns in detail. For privacy reasons, we are unable to discuss account-specific matters here, but we encourage you to contact our Compliance Department at [email protected] directly so we can look into this further and address any issues. Please include your account number in the subject line.
Kimberly
Alison was very friendly and knowledgeable, please give her a pay raise
Response from LoanMartMar 9, 2026
Hi Kimberly, thank you for your review! We’re delighted to hear about your positive experience with Alison.
Sabrina
I took out a loan with loan mart for vehicle repairs. Before signing the documents, I asked the representative if I could pay off the loan early with a credit card and was told I could. Well a month later I give loan mart a call to pay the loan off in full and put it on my credit card and was told that is not allowed. They wanted me to continue to pay the higher interest rate to Loanmart instead of the lower interest rate on my credit card. I would not recommend this company in an emergency situation. They are not honorable.
Patti E.
This company will steal you vehicle illegally! They will try to hold your vehicle hostage because they didn’t have the proper paperwork to even take it! Not to mention I don’t owe any payments and I will be reporting this to law enforcement and I will be contacting an attorney so pls don’t do business with these guys their thieves!