7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more.Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.
7th Avenue (7thavenue.co) has 414 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
7thavenue.co
Website
7thavenue.co
Category
Furniture Stores
Location
Los Angeles, California
Listed on Five Star Index
2026
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The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
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JP & Alex were amazing to deliver and install our couch! Thank you!
Response from 7th AvenueJan 15, 2026
Thank you so much for the kind words! We’re so glad to hear that JP and Alex made your delivery and installation such a great experience. We’ll be sure to share your appreciation with them. Enjoy your new couch, and thank you for choosing 7th Avenue!
MM
Miranda M. M.
High-quality couch, exceptional customer service when performance didn’t match expectations
We purchased a 6-piece sectional from 7th Avenue, and while our experience included a few important learning moments, the way the company handled them absolutely earns five stars.
For context, we purchased the 6-piece modular sectional in the Performance Textured Weave in Natural White, full size (approximately 170" wide) with the extra-deep cushion configuration. The couch itself is incredible — extremely comfortable, beautiful, fits a family easily, and is wide enough to comfortably sleep someone. The extra-deep cushions make the seating area wider than a twin bed.
The issue we encountered was not misuse or spills, but performance relative to how the fabric is advertised. We followed all care instructions exactly — cold water, gentle cycle, appropriate detergent, air drying, and no bleach or fabric softener. Nothing dark or heavily pigmented was ever spilled on the couch. Despite this, the Natural White fabric showed discoloration after routine washing and light cleaning, including residue from soap used during steam cleaning. In other words, normal maintenance caused the fabric to look worse, not better.
It’s also important to note that washing this couch is a significant undertaking. Fully disassembling the sectional, removing all covers, treating and washing them, air/hang drying, and then reassembling everything took the two of us roughly 8 hours. Even when done correctly, the “washable” feature is far more labor-intensive than it may appear — and in our case, the results did not align with expectations for a washable performance fabric.
I also wouldn’t recommend paying for the professional assembly service. Our sectional was assembled incorrectly, and when we later disassembled it ourselves, we found missing hardware and misassembled components. We ultimately reassembled it on our own, and 7th Avenue promptly shipped the missing parts once the issue was identified.
This is where 7th Avenue truly stands out. When we raised concerns that the product did not perform as advertised despite proper care, their concierge support team took it seriously. They reviewed photos and video, confirmed that we had followed all care guidance correctly, and replaced all of our covers at no cost. They also resolved the hardware issues quickly and professionally.
My advice:
- Don’t choose Natural White if washability is a priority (or if you have kids or dogs)
- Skip the assembly service and assemble it yourself
- DO buy the couch — it’s a high-quality product from a company that genuinely stands behind what they sell and makes things right when expectations aren’t met
The replacement covers are beautiful, and despite the initial frustration, we’re thrilled with the final result and confident in our investment. While I believe the washability of the Natural White fabric is not as advertised, the company’s integrity and customer care absolutely are.
Response from 7th AvenueJan 15, 2026
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your honesty and the care you took in outlining both what you loved and what didn’t meet expectations.
We’re so glad to hear how much you enjoy the comfort, size, and design of your sectional—especially the extra-deep configuration—and that it’s working so well for your family. At the same time, we understand how frustrating it must have been to experience issues with the Natural White fabric’s performance and with the initial assembly. Your feedback around washability, labor involved, and setup is incredibly valuable and helps us continue to improve both our products and services.
What matters most to us is standing behind what we make, and we’re grateful you gave us the opportunity to review everything closely and make it right. We’re happy our concierge team was able to step in, confirm proper care, replace the covers, and resolve the hardware issues promptly. Hearing that you’re thrilled with the final result and confident in your investment means a great deal to us.
Thank you again for your patience, your trust, and your thoughtful perspective.
JO
Jocelyn
7th Avenue White Glove Service is 👍👏💯
7th Avenue couch is amazing! We love the look and the comfort of the couch and the Classic Slim is perfect for the size for our living room. We got the white glove delivery and installation service — Eddy & Rob were super nice and helpful in setting up our 7th Avenue Couch. Their service was top notch. They wore shoe covers into our house, washed their hands before putting on the covers of our couch, answered all our questions and showed us how to connect the pieces, how to remove the covers when we want to wash them and steamed the whole couch and offered to vacuum our carpet in the area where they were working in after setup was done. Thank you Eddy & Rob! Highly recommend 7th Avenue!
Response from 7th AvenueJan 15, 2026
Thank you so much for this fantastic review! We’re thrilled to hear how much you’re loving your couch and that the Classic Slim was the perfect fit for your living room. It’s especially wonderful to know that Eddy and Rob delivered such a thoughtful, top-notch white-glove experience—from protecting your home and walking you through care and setup to steaming the couch and offering to vacuum afterward. That level of care and attention to detail is exactly what we strive for. We truly appreciate your recommendation and thank you for choosing 7th Avenue!
TA
Tanney
I couldn’t be happier. Amazing service. Gorgeous couch.
I couldn’t be happier with my experience with 7th Avenue. The couch is absolutely gorgeous and incredibly comfortable—exactly what I was hoping for.
The white glove delivery service truly made the experience exceptional. Gabe and Cristofer were amazing: professional, hardworking, and genuinely kind. They carefully delivered and placed my couch on the second story without any issues, and their attention to detail and positive attitude really stood out.
From the quality of the couch to the outstanding service, everything was top-notch. A+ all around. Highly recommend!
Response from 7th AvenueJan 15, 2026
Thank you so much for this wonderful review! We’re absolutely thrilled to hear how happy you are with both your couch and your overall experience. Knowing that the comfort and design met exactly what you were hoping for truly means a lot to us.
We’re especially glad Gabe and Cristofer made such a positive impression. Their professionalism, care, and attention to detail—especially handling a second-story delivery—are exactly what our white-glove service is all about. We’ll be sure to share your kind words with them.
Thank you for choosing 7th Avenue and for the glowing recommendation. We hope you enjoy your gorgeous new couch for many years to come!
BR
Bianca R.
Rico and Juve delivery…
Rico and Juve delivered and assembled our 6 piece couch and it was absolutely seemless. Very happy with the delivery and how quickly it was done. They even helped us with some design questions! We will be getting a new rug in 3 months and they graciously showed us how to remove the brackets if we want to move pieces around. 5 stars!
Response from 7th AvenueJan 15, 2026
Thank you so much for the wonderful review! We’re thrilled to hear that Rico and Juve made your delivery and assembly such a seamless experience. It’s great to know they were not only efficient but also took the time to help with design questions and show you how to reconfigure your couch in the future. That kind of care and flexibility is exactly what we aim for with our white-glove service. We truly appreciate the 5 stars and thank you for choosing 7th Avenue!
TO
Tara O.
I ordered online after visiting the…
I ordered online after visiting the West Hollywood showroom and working with the fantastic Ana Castano. We paid for the white glove delivery service and it was the best thing we ever did. Best delivery guys! They were early, professional, respectful of our space, and showed us how to take it apart and clean it. Thank you to Ian and Antonio!! We love the sofa.
Response from 7th AvenueJan 15, 2026
Thank you so much for sharing this wonderful experience. We’re thrilled to hear that your visit to the West Hollywood showroom and your time with Ana Castano made such a positive impression. She’ll be delighted to know her support stood out.
We’re especially glad the white-glove delivery exceeded expectations. Ian and Antonio take great pride in their work, and it’s fantastic to hear they were early, professional, respectful, and thorough in walking you through care and maintenance. That level of service is exactly what we strive to deliver.
Most of all, we’re so happy you’re loving your sofa. Thank you for choosing 7th Avenue—we truly appreciate your trust and kind words.
JB
JB
Amazing experience from start to finish
From the very beginning, our first visit to the SF showroom was met with high level of care. Josh Tompkins helped us with choosing the best option for us, from the size, number of pieces, and color. We went back 3 times bc I was so indecisive & nervous about getting a white couch.
A few weeks later our Ivory velvet couch got delivered. JP & Adrian did an excellent job with the white glove delivery & assembly. They gave us tips on how to take care of our couch and how to rearrange them. Amazing experience overall!
CC
Cassie C.
Rigo and Juve were excellent
Rigo and Juve were excellent! Professional, quick and so friendly!