5ivepillars.com Reviews | Read Customer Reviews of 5ivepillars.com

5ivepillars.com Reviews | Read Customer Reviews of 5ivepillars.com

5ivepillars.com reviews

230 approved reviews, newest moderated first

Benoit Du P.
Oct 16, 2024
Amazing service! Brilliant quality!
Amazing service!! i received a pair for my birthday in the wrong size sadly. gave them a message on instagram and they helped me out with sending a new one out immediately. Will definitely be ordering again. p.s the arch rug shorts are amazing quality, just go for a larger size for a more oversized fit 😉
Response from 5ivepillars.comAug 18, 2025
Salam Benoit! We’re so glad we could help and make things right! It means a lot to hear you’re enjoying the quality — and great tip on the sizing! Looking forward to serving you again soon.
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Javier Leo Jordan B.
Oct 6, 2024
My Favorite Brand of Clothing
My Favorite Brand of Clothing Best Quality Garments Great Prices With Meaning In Every Item Alhamdulillah 🤲🏼
Response from 5ivepillars.comAug 18, 2025
Salam Javier! Wow — this means so much. We're beyond grateful that you connect with the quality, purpose, and meaning behind our work. Can’t wait to keep creating for you!
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Usman B.
Sep 10, 2024
Free Palestine
Support Muslim owned businesses. Free Palestine
Response from 5ivepillars.comAug 18, 2025
Salam Usman! Your support empowers our community. Thank you for choosing to support Muslim-owned.
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Sean K.
Aug 30, 2024
Don’t buy. Product never even shipped. No response from company
Bought $250 of product over a month ago. Item still hasn’t even shipped. Tried contacting the company multiple times (email; no phone number available) just to inquire about the status - no response despite several attempts! Bought these items for my brother as a gift, I dont make a lot of money and I can’t even get a refund back. It’s so frustrating
Response from 5ivepillars.comAug 11, 2025
Salam Sean, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Sue N.
Aug 21, 2024
I did not receive my order
I did not receive my order. I reached out to their customer service team twice about it, and haven't heard back. Update: they responded and I got a refund for my order. It's a trustworthy and legit company - I'm only not going over 3/5 stars bc I never received my order and customer service can be slow is all.
Response from 5ivepillars.comJul 29, 2025
Salam Sue, we are truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for and we'd like to make this right. We tried to find your order on Shopify using your info on trust pilot but it didn’t show up. Please contact our Customer Experience team directly at [email protected] referencing your order number, so we can investigate and find a resolution asap iA.
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Troy W.
Aug 13, 2024
Ordering was easy and delivered as…
Ordering was easy and delivered as promised
Response from 5ivepillars.comAug 18, 2025
Salam Troy! Love to hear that! We aim to make every step simple and reliable. Thank you for trusting us.
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Qasim M.
Aug 6, 2024
Excellent Customer Service
I originally left a negative review after receiving two shirts, one of which (the Muhammad Ali Dua shirt) was nothing like what was advertised. I was super disappointed at first. However, Sara from 5ive Pillars reached out to me personally and offered to send a free replacement without requiring any return or exchange. I’ve now received the new shirt, and it’s perfect, exactly what I was expecting. The “All Praise To The Most High Shirt” was already good, and now the replacement for the Muhammad Ali shirt is just as great. Mistakes can happen, but the way 5ive Pillars handled the situation showed me they truly care about their customers. I’m updating my review to 5 stars.
Response from 5ivepillars.comAug 1, 2025
Salam Qasim, we’re truly sorry to hear about your experience with the shirts that you ordered. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Anderson Bruce W.
Jul 17, 2024
A+++
Alhamdullilah! Great quality fits true to size.
Response from 5ivepillars.comAug 18, 2025
Salam Anderson! Thank you so much! We're glad the fit and quality hit the mark. Appreciate your support!
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