Angel H.
order took forever to get here so…
order took forever to get here so annoying never had this problem before

Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity.This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
5ivepillars.com (5ivepillars.com) has 230 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 31 reviews with 1 star · Clear filters
Angel H.
order took forever to get here so annoying never had this problem before
David V.
I have been emailing them about my order for an exchang in sizes.. They have yet to get back to Me. I even private messaged them on instagram
ashley G.
Stay away from this radical toxic channel people like mr roshsan m Salih like to not only insult others but publicly use his social media platforms to attack fellow Muslims and their work place we have no place for radicals in England this is not a sharia law country Muslims should live and work here in peace
Messaouda F.
Placed an order on May 16th, it is now June 20th and I have not received my order, I spent over £80, it is not cheap. I have contacted them via email, one response 10 days ago saying they will check for me, no response since despite several emails from me. I would avoid this brand, haraam to take our money and not send us our products.
S K.
Worst brand I’ve dealt with. Placed an order in March 7th. Got an email saying my items were shipped out. Then another email days later saying one item was out of stock. You would think the other items were sent out - nope. The shipping email was fake. It was March 19 and my items were still not sent out. I asked for my order to be sent priority in an effort for good customer service and my request was denied. Got a refund and never got my items.
Response from 5ivepillars.comApr 2, 2026
Salam SK, we are truly sorry to hear about your experience with the fulfillment of your order. This is definitely not the standard we aim for and we'd like to make this right. We tried to find your order on Shopify using your info on trust pilot but it didn’t show up. Please contact our Customer Experience team directly at [email protected] referencing your order number, so we can investigate and find a resolution asap iA.
Pablo
Sent me the wrong item
Response from 5ivepillars.comApr 2, 2026
Salam Pablo, we’re truly sorry to hear about your experience with mix-up in your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
Majid K.
Over a week, no shipping movement and requested to split the shipment now due to the delay, no response yet but I keep getting emails about more sales
Response from 5ivepillars.comApr 2, 2026
Salam Majid, we’re truly sorry to hear about your experience with poor communication. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
Haitem B.
I love the quality and look of the hoodie but the XXL size was very tight on me. I do not know if yall have an exchange policy. Again love the hoodies themselves.
Response from 5ivepillars.comOct 13, 2025
Salam Haitem, we’re truly sorry to hear about your experience with the sizing. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.