5ivepillars.com Reviews | Read Customer Reviews of 5ivepillars.com

5ivepillars.com Reviews | Read Customer Reviews of 5ivepillars.com

5ivepillars.com reviews

230 approved reviews, newest moderated first

Faizan
Jul 28, 2025
Love it
Great company Excellent brand and service
Response from 5ivepillars.comAug 13, 2025
Salam Faizan! Grateful for your feedback. We truly appreciate your support.
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Azra
Jul 22, 2025
Good quality, good customer service…
Have ordered from here a few times over the years and always impressed w the quality. Only had one issue w an order where a wrong size was shipped in error and it was a super easy convo to get it resolved.
Response from 5ivepillars.comAug 13, 2025
Salam Azra! Thank you so much! We're glad you've had great experiences with us and appreciate your continued support. Always here to make things right!
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Jessica P.
Jul 22, 2025
It never really shipped…
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m starting to worry this is a scam. *update* my order did eventually ship and arrive safely, although I didn’t get a reply to my customer service email until well after that finally happened. My son loves the hat but we would not order again due to all the delays and lack of communication. If you can’t ship something or respond to emails for weeks, be upfront about it to manage customer expectations.
Response from 5ivepillars.comAug 11, 2025
Salam Jessica, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Shannon C.
Jul 18, 2025
High quality material
High quality material, a friend of mine put on my حب sweatshirt the other day and commented how “sturdy” it is. Super comfy too.
Response from 5ivepillars.comAug 13, 2025
Salam Shannon! So cool your friend noticed the quality too! Thanks for the love — we put a lot into every piece.
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Michael B.
Jul 18, 2025
Great Customer Service
Ordered a sweater from 5pillars. Once received, I realized that I had ordered a larger size than I would’ve preferred. Reach out to the company and they quickly responded offering to swap sizes for me. Fantastic experience and quick to respond!
Response from 5ivepillars.comAug 13, 2025
Salam Michael! Thanks so much for the kind words. We're glad we could make the exchange smooth and easy for you. Looking forward to serving you again soon!
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Terrance U.
Jul 10, 2025
Fast service
Fast service
Response from 5ivepillars.comAug 13, 2025
Salam Terrance! We appreciate you highlighting our fast service. Thanks for your support.
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SA
Jul 9, 2025
Great Quality
The shirt was really nice quality and fit very well! Super comfortable and looks almost like a street wear shirt.
Response from 5ivepillars.comAug 13, 2025
Salam! We’re thrilled you love the quality and fit. Thanks for being part of our community!
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KG
Jul 2, 2025
Awesome shirt!
Quick shipping, great quality, keep getting compliments!
Response from 5ivepillars.comAug 13, 2025
Salam! Thanks for the shoutout. We’re thrilled you’re enjoying both the quality and service.
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