4crestsReviews of 4crests.com

If there were Zero stars that’s what they would get. This place is a scam!! Been waiting on a family crest yard flag since March. You email them and when they finally get back to you after going around and around the basically told me they for got to print it. I get an email a few weeks ago and says I’m final process to be shipped. Email them again recently and no response. Almost 5 months still didn’t receive it. Now to contact BBB

This company is really ridiculous. They don’t respond timely in answering emails or fulfilling orders . Don’t bother ordering from them . You will be extremely disappointed. I have yet to receive an order that was placed three (3) months ago!!

I would be more than happy to write an updated review if/when I ever receive my order placed (and paid $99.95 for) on January 24th. I admit, as a woman in her 70’s I may have easily missed some small print stating “allow 5-10 weeks”. My first inquiry for status was made after about 4 weeks. The single sentence response of “ as stated online, allow 5-10 weeks” was curt and fell far short of having any basic customer service component. It did leave me feeling that I was nothing more than an annoyance. My next inquiry was made on March 29th (the 10th week after placing my order). This was their response, dated 4/02: I just got in contact with the company that hand stitches them and they are shipping them from overseas next week and once it arrives we will get it framed and send it to you. Period - nothing more. I didn’t realize it was made “overseas”. We are now past the eleven week mark. I sent another email this morning asking where “overseas” it’s coming from, have they confirmed that it DID in fact ship last week as stated, what is the typical transit time to their US location, and what turnaround time should I expect for the framing process? Perhaps spending $100 on a gift is no big deal for most people. However, for a senior whose only income is from Social Security, it IS a big deal for me. Not once have I heard “thank you for your business” or “sorry for the delay” or for any inconvenience caused. I fully expect any answers I receive (IF I receive!) will be vague and ambiguous. I will wait for a response but am not hopeful. I will try to cancel and ask for a full refund if the level of service remains so poor. Note - I only discovered this today, but even the BBB says “be cautious in doing business with this company”.

Worst company out there, product was poorly done. My grandfather and father instructed me to use our family attorney..so ive contacted a lawyer. I may not get my money back but my family has enough money to waste on attorneys to put them out of business. I look forward to it Update march 9 2021 Filed a complaint with the office of the attorney general in washington I will not be ripped off Im taking this as far as the law allows me to

I bought a coat of arms from 4crests and it was great quality. The delivery was slow, yes, but it did arrive and was certainly worth the wait. How this company got so many bad reviews here, I really don't know.

Took me six months to receive my embroidered banners. One was not the right clan and I am trying to get my money back or at least the right clan coat of arms! Poor quality does not look embroidered! No phone number to call just an email.

This company SUCKS....don't order from them. They are not going to send you anything that even resembles the ring. It looks like something that would come out of a bubblegum machine. I am going to call my bank and declare fraud.

Wish I could give 0 Stars. These posts about the company being a scam are absolutely true. They are absolute crooks. I ordered an item from them. Consequently I was billed for two. I wrote an email clarifying that I didn’t want two. After no response I wrote a follow up email. And another. Finally I received an email that said the two items were ready for shipping. I again wrote and explicitly said to not ship until one item is refunded because I only ordered one. Their response was “sorry we already shipped so we can’t refund”. (After I had sent 4 emails telling them I only wanted one). I got my bank involved to refund the second item and thought it was over. Recently I’ve been receiving harassing emails from the company demanding that I pay for the item (the one I didn’t want that they sent anyway). I have told them it’s not my problem because I told them not to ship. Also that I will ship back if they send a label or refund my shipping charges. They continue to threaten to send collections (I responded with my emails stating to not ship and told them to make sure their bogus collections sees it). These people are criminals. They charged me for items I didn’t order and try to force me to pay for them. Absolutely disgusting.