4crestsReviews of 4crests.com

I bought a coat of arms from 4crests and it was great quality. The delivery was slow, yes, but it did arrive and was certainly worth the wait. How this company got so many bad reviews here, I really don't know.

Yes, 4Crests.com wonderful and invaluable historical heritage store site. This is where to go for families with a coat of arms where ever you are! This is an appropriate and essential resource for coat of arms and family history with most common last names in European heritage. Any body what ever your looking for in Euro families surname data and products at affordable costs, this is a must do. This resource also includes greater Europe, with the near isles, and as well lovely variations on these last names. If a name is not in this comprehensive base, this is maybe not applicable to such, and you may want to look else where for personalized products. Please ask your friends and relatives with Euro names to check this 4Crests, for goodness sakes! We love this!

I had ordered from this company prior to reading all of the reviews. I became very apprehensive once I saw how many people were displeased with their experience....... However, I must say that this company was fantastic during my purchasing experience. I had placed my order and asked for an artist draft on a couple of my items before production began. Within 24 hours, I had an email with the layout of my family crests being used. They gave me 48 hours to make any changes before production began. Each email regarding my order status or potential ship date was answered within 48 hours being sent. Mikayla was fantastic with updating me on the status and even emailed me a day before I received my tracking information from the company to let me know my order was complete. Customer service was A+ through the entire process. The order was high quality and I was completely satisfied with all of the items I received. I would definitely recommend using this company, but would advise being patient. There is a time frame set for completion of items on their website for a reason. They are made per order and take time. Overall, my experience was fantastic and differed drastically from most that are listed in these reviews.

I ordered two framed coat of arms and history prinst in a rush for my wedding without noticing that the advertised delivery time was after my wedding! I contacted their company via email. Like many companies they have switched to an email only customer service, but this didn't bother me as they answered my email the same day. After chatting back and forth via email they had totally resolved the shipping issue by putting a rush on production and upgrading the shipping service free of charge. We received them in time and we got so many compliments on them during the wedding! I normally don't leave reviews online, but they were just so helpful and professional I had to leave one.

I made an order with 4crests about four weeks ago. I purchased a lovely glassware set for my mother for Christmas. I received a sample the next day for my approval, which was really appreciated. About two weeks later I checked my email and saw I had received my shipping notice a couple days earlier. To my embarrassment I realized I had shipped it to the wrong address! I immediately emailed their customer service and got a response within about half an hour. I talked to Kyrsten and she went above and beyond to contact Fedex for me and have the address switched to the one I meant to have had it sent to. Kuddos to their customer service and the quality of the product received.

Just wanted to say thank you for the wonderful item. My mother loved it! I know sometimes the only time people take the time to write is when they have something negative to say so I thought I would write to let others know how pleased we were. This is my way of thanking you! Thanks again Mindy

4crests.com has a BBB rating of A+ You don't get an A+ rating from ripping people off. We have a 100% guarantee on our products. If a product gets lost in the mail, or arrives in unsatisfactory condition, we ALWAYS refund the product. There is always more than one side to someones story. Also, people will search out these types of sites if they have a bad experience. 99.9% of our customers are happy, and happy customers rarely seek out these types of sites to leave a GOOD review. So, please take these reviews with a grain of salt. All customers shown here were eventually either refunded or made happy in some way.