We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop online 24/7 or visit our store on 5th Avenue between 35th&36th street for deeply discounted electronics.
42nd Street Photo (42photo.com) has 443 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
42photo.com
Website
42photo.com
Category
Audio & Visual
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 3% of reviews.
Latest
Most recent review: October 2026.
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42nd Street tried to tell us that we had to pay $500 more for the camera and lens that worked in the US. They said I accidentally ordered the European version. So I believed them and paid an extra $500. Turns out, there are not two types. They are refusing to credit me the $500.
I can be reached at 720-220-8852
12/21/21015. After reading my negative review, a rep from 42nd Street called and has resolved this issue. A refund was issued as requested. Thanks 42nd Street for doing the right thing.
Response from 42nd Street PhotoDec 18, 2015
Dear Lisa
We have received an email concerning your purchase from us.
We strive for 100% customer satisfaction from all of our customers here at 42nd Street Photo.
If you don't mind can you please provide us with the best number to contact you at
and we will have a staff executive contact you regarding your concerns.
Sincerely,
Management Team @ 42nd Street Photo
JB
John B.
Satisfied with Canon Camera strap.
Very satisfied with the quality and price.
KA
Kirill A.
Canon EF-S 8114B002 18-55mm IS STM
Excellent used lens in a perfect condition like new! Love it!
JB
Jason B.
Everything went as expected
Everything went as expected. Ordered a new strap for my camera. They were the least expensive for the same item anywhere else I could find. It arrived when expected.
MA
Markus
Problems solved
I ordered 2 Canon 5D Mark II from 42nd street photo as they offered a real low price on the internet. My own 2 cameras were stolen, so I needed the replacement asap. 1 day later I received a call from a sales rep asking me to confirm, that I ordered 2 demo models of the Mark II and not the Mark III. I was surprised, as NOWHERE on their www pages was mentioned, that these bodies are NOT new. Asking him about the condition he mentioned mint, the bodies were showcase units. So I agreed. A week later I received the bodies. One had nearly 6000 shots on the shutter, the 2nd one 3000. Battery, charger and strap were cheap 3rd party equipment.
Finally they took care and the problems were solved.
ML
Minh L.
Panny FZ200
Easy shopping and great service by 42ndst Photo. Would shop again.
GM
Gerry M.
42nd Street Photo is Fantastic!!!
I ordered a battery for my Canon Rebel XSI. 42nd Street shipped the battery quickly and it was brand new as advertised. I have been using the battery for 6 months now and it still holds a charge extremely well. I would recommend 42nd Street Photo to everyone if you want fast shipping and great products. Thanks 42nd Street!!!
RV
Raul V.
I did not buy the Import model sr. Sorry we deleted that part so people don't get confused
So, I bought my Nikon D750, because I been saving for almost a year &making the transition from canon to Nikon, they had the camera on special for 1479, so I went n bought it, this was Friday morning, I did not get a phone call or something saying that it was accepted or anything until Monday , the guy that I spoke with say, sr. I am about to send your camera, but there is a small detail or problem. I say mmmm what is it, he said, the camera that you purchased is the IMPORT model. a course, I was like, no no no, I read the details on the camera and it doesn't say anything about been the import model,he said , yes you are correct it doesn't say anything about that, We pull it off so people don't get confused!!! I'm like this is so confusing now, what you mean you took it off the description, you are telling me I am buying a 1500 dollar camera with no Warranty because you don't want to confuse people over been a little more detail on your description.. . He said We apologize for that, but I can give you a great deal on the camera with warranty, he say let me ask my manager, it took him like 10 seconds and he said, ohh great news I can sell you this camera for 1699, Sr is a great deal, If I were you I'would not think it twice, is an awesome camera, and it comes with a 3 year warranty, I had to say yes since I had already sold my old canon and I had a photo shoot on the weekend! I kind of regret it saying yes but I need it a camera, but I don't agree, that if you are having something so expensive and important like a camera on sale, please be specific and stand to the price you are giving and don't do this bull.... To people, is a Scam in my opinion!
Response from 42nd Street PhotoAug 20, 2015
Dear Raul
We have received an email concerning your purchase from us.
We strive for 100% customer satisfaction from all of our customers here at 42nd Street Photo.
If you don't mind can you please provide us with the best number to contact you at
and we will have a staff executive contact you regarding your concerns.
Sincerely,
Management Team @ 42nd Street Photo