411 Locals411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
411 Locals (411locals.com) has 386 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
386 approved reviews, newest moderated first
Glenn T.
411 locals has become my marketing team. The customer service employees are often calling to sell additional services or check in. This allows me to progress in my marketing plan with the team.
Response from 411 LocalsNov 15, 2022
Hi Glenn, we really appreciate your generous review. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future!
darrel M.
We let them run our Google listing. They dropped us down to manager then said our listing was hacked a month after it was suspended on google and lied getting us to verify a new account and charge us even more to build a new listing because they lost old one. Dishonest and bad practices. Find a different company they have no morals.
Response from 411 LocalsNov 3, 2022
Hi Darrel, thank you for taking the time to speak with us. We are glad that we were able to explain what happened and are definitely working on a resolution. We will keep you posted with any updates.
Nick K.
Scammers. Constant phone calls. Answered this time and they attempted to lie to me about being a client looking for work. Then after a million stupid questions they tell me their real agenda which is to sell me ad space. Annoying and unethical business.
Response from 411 LocalsNov 4, 2022
Hi Nick, we apologize for any attempt that was made to earn your business, we truly thought your business was a great candidate for SEO and our intent was only to help promote your business. Please send your number to [email protected] and we will happily add you to our do not call list.
Billy S.
Need leads and how to show my review
Response from 411 LocalsOct 28, 2022
Hi Billy, thank you for taking the time to rate your experience as our customer. We appreciate your 3 stars and welcome any feedback on what we can do to improve our services. Thank you for choosing our company and letting us know how we're doing.
Roxana G.
Stay away from this company , I paid $49.99 , they made a horrible webpage with wrong service information and wrong phone number i tried to cancel and they sent me an invoice $135 , They said no cancellation fee no contract you can cancel anytime liars , they want to charge me for their services , which services wed page is sucks wrong info and wrong contact info everything is a mess they called me about 20 times when they want my business and now i am calling to cancel very long wait time and playing around and make excuses to not cancel anything , so please stay away dont waste your time and money
Response from 411 LocalsOct 27, 2022
Thank you, Roxana, for taking the time to share your feedback. I'm very sorry to hear about your recent experience, which is completely unacceptable by our standards. At your earliest convenience, please give us a call so that we can do our best to offer you a resolution. We apologize again for your experience, and hope you'll give us a chance to make things right.
WhyIsMyUsernameNecessary
Randomly phoned my work place one evening. The audio wasn't coming through so I returned the call and was hung up on several times.
Response from 411 LocalsOct 27, 2022
Thank you, WhyIsMyUsernameNecessary, for taking the time to share your feedback. I'm very sorry to hear about your recent experience, which is completely unacceptable by our standards. I apologize again for your experience.
Yesenia M.
When they first called me they pretended to be a client , he said he was an apartment owner that needed services made me wait on hold for the supposed apartment manager that wanted to ask me for pricing . Asked me about all our services and quotes . Then ge went into his 411 locals sales pitch . I hung up on them don’t fall for them they pray on small businesses.
Response from 411 LocalsOct 14, 2022
Hi Yesenia, we apologize for the experience you had when we reached out to you. It was not our intent to cause confusion or a feeling of foul play. Please accept our sincere apology and send your phone number to [email protected] so that we can place you on our do not call list immediately.
Ester K.
This company is a total scam. NEVER WORK WITH THEM. They have been reactivating our services multiple time even after canceling for years now
Response from 411 LocalsOct 14, 2022
Hi Ester, we apologize for the experience you had with us. Kindly reach out to us at [email protected]. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation.