3dcartReviews of 3dcart.com

My experience of 3dcart is very poor customer service, very little help unless you pay for it, hard to construct if you're not a techy type. I have used a few now inc Shopify, Big Cartel and currently Ecwid and all have been much easier to use from the outset. 3dcart may be cheaper on the surface but not when you actually try to set things up and if you decide to change the web address after a week you have to pay for it changing. In fact you will have to pay for many things that you get included with the others, I showed interest in this one when I was first setting up as it came up in google search, I set up a free trial but went with Shopify and never used 3dcarts free trial, I then got bombarded with emails with half price offers and telling me how good and easy it is etc, it's not in my opinion. 10 days in and I still didn't have a working site (my skills are very basic) and whenever I asked for help it took 1/2 days to get a response and that was of no help. I gave up and moved to Ecwid (I sell Vape products online and there's not as much choice as you think) and with Ecwid my site was up and running within hours. Avoid 3dcart if you are like me and not skilled with website creation, my opinion.

I was ready to QUIT!!!!! But the support I received from Tech support/customer service was thorough, specific to my issue with training and above all it was addressed and fixed with every single interaction just was amazing... They were their every step of the way!!! Thank you from athletic360apparel.com

I've used 3dcart for over 8 years and have found it to be solid and reliable. It's very customizable in terms of the look and organization, as well as the functionality. It has many built-in features that are extras for other platforms (email marketing, autoresponders, etc), but has add-on apps as well. There really isn't anything you can't do with their platform. And I've always found their customer service to be very responsive.

I've tried them all. GoDaddy was easy to set-up, and despite the easy SEO setup, traffic was slim pickings. Shopify was really nice all around, but expensive on a monthly basis. I left Shopify because it felt like I just wasn't a big enough company for them (I'm a one-person business). Squarespace was rigid - there isn't much freedom for website set up. Wix gets rave reviews which I don't understand at all. I had to adjust my site for large screens, tablets, mobile - every platform needed tweaked. It was a nightmare. And since I cancelled my year-long service at 15 days instead of 14, they would not refund me. 3dCart was a little pricey at first because they didn't include the trust certificate if you want your own domain name, and I was unfamiliar with that concept. It's included in all other plans. But once I purchased the certificate, I am sooo happy with 3dCart. I have a ton of control over my site appearance. I can fill phone orders, which is a rarity. They have a POS module. My traffic has drastically improved. I use a lot of custom html, and that's a definite bonus if you know how to fight your way through html code. Other things are purchaseable at a $100+ pricetag, but I haven't purchased anything extra and I'm in great shape. Mailchimp integrations, zapier integrations, and other 3rd party freebies are all I use. 3dCart is definitely my home.

Their support is good, One thing I can say is that their support is good. I can imagine they're overwhelmed, but they do answer within a decent amount of time (even outside of working hours). 3dcart software is much cheaper than alternatives like BigCommerce and Shopify, but their features and functions are on-par with them.

Let me provide you with a live "as it happens" review of 3dcart's service: earlier this evening I availed myself of their Live Chat facility in order to remedy a perceived technical fault. I raised my question at 20.01, it's now 21.01 as I write, and I am still waiting for a response. Now, let me repeat two statements which I can currently read in 3dcart's Live Chat window. First statement: "we're here and ready to help you." Second statement: "We’ll answer you right away." Hmmmm, gentle reader, make of this what you will.

PLEASE do not use 3dcart. They are thieves and will steal your hard earned money even after you cancel your services. I used these low life crooks two years ago not even for a month before I cancelled my service. Then on 7/20/2020 I find out these CROOKS started charging my account on 3/20/20 out the blue for NO reason. DO NOT GIVE THEM YOUR DEBIT CARD INFO. THEY WILL STEAL YOUR MONEY

Absolutely amazing experience. Platform is very easy to use as long as you have a solid basic understanding of computers. The site is easy to navigate and any questions are always answered by either the knowledge base or a customer service agent. Highly recommended, I couldn't believe it was this easy to make a website. These guys are the real deal.