Brad H.
Logins don’t work
Logins don’t work. Customer support is worthless. Website says all servers are up, yet nothing works.
2K is listed under Gaming.
2K (2kgames.com) has 291 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Brad H.
Logins don’t work. Customer support is worthless. Website says all servers are up, yet nothing works.
Julian
So I was playing the rec in 2k24 and it kicked me out and I was having a great game and I try to load back in the game and it hits me with a 30 min ban and it’s irritating because I always lag and I’m getting mad I love the game but I want to quit playing because of these bugs
Michael P.
You tell them an issue and then they send you off onto their website to look at walkthroughs of ways to fix an issue that you dont even have. I told them i was having an issue with downloading images on WWE, and they send me to a page about connection issues. I tell them im having issues with insufficient data, and they send me to a page about an error of downloading images when there are open spaces as theres an image limit, but the issue im having is needing MB to download an image even though I have 700 MB available, which ive told them multiple times. They dont care and they seem like robots just typing the same 7 responses to everyone, regardless off issues. Do better, even though you wont as its been this way forever. Definitely the worst customer support experience you can have and they will never do anything to fix it.
smernesto
Quiero más de EVOLVE, daré mi dinero pero haced más juegos de EVOLVE!!!!
Noneya
Their 2k support team are the most braindead, the most useless, the most worthless, the most laziest, the most incompetent, and the clueless individuals of ALL TIME. The dozens of times I’ve reached out to their 2k support team regarding any issues I’ve countered with my game the past months to several years, they’ve been the epitome of 0 help in resolving absolutely ANYTHING. Anytime I’m experiencing any issues with my game, I just take the fu*king L and not open any support tickets because I already know what their response is going to be “It’s out of our hands, nothing we can do unfortunately, sorry for the inconvenience” this is what they will tell you 99.9999999999% of the time anytime you reach out to their 2k support team regarding ANY and ALL issues you are having for whatever the case maybe. They’re essentially getting paid to do Jacksh*t behind their computer screen 365 days a year. And when they ACTUALLY do move a finger behind their computer screens to fix anything is when they see a large percentage of the player base exploiting a bug or glitch for free coins or rewards or whatever the case maybe, now it’s suddenly within their control and within their hands and suddenly their 2006 computers can finally do what they’re supposed to. Which shows they don’t help anyone which their support tickets intentionally and purposefully.
Samuel
Jeux bugué a une main qu'est depuis quelques semaine. Impossible d'avancer dans le jeux. 2k n'avance a rien et donne de faux liens pour résoudre le problème ou pour leur support en ligne. Pour le jeux tiny Tina. Ne font rien réellement. Demande un vidéo de plusieurs heures inutilement puisque les qu'est s'enregistre pas comme accompli.
Gunitsoul
Will never forgive 2k games for destroying the GTA and RDR franchise with their greed. All they care about now is milking GTA online.
Beau P.
They are the worst