Ajee A.
EXTREME FEATHER SHEDDING
EXTREME FEATHER SHEDDING! I’m not sure what’s worse.. the constant shedding and poking through the couch or the $50 offer for inconvenience after submitting a complaint with proof. I was told the shedding would stop but it’s been over a month of consistent shedding. I’ve tried fluffing & vacuuming on a regular basis but nothing has helped. Now I plan to replace the couch entirely and spend even more money for a new one. But definitely not from here.
Response from 25home FurnitureSep 11, 2023
We sincerely apologize for the inconvenience caused by our product. We completely understand your frustration and greatly appreciate you taking the time to bring this issue to our attention. Our team is thoroughly investigating the root cause of the problem and actively taking steps to effectively resolve it once and for all. No worries, we have been in contact with you to resolve the issue and find a satisfactory solution. Please do not hesitate to let us know if there is anything else we can do to assist you or make this right.


