25home FurnitureReviews of 25home.com

Very well made furniture and amazing customer service. I am so please with my sofa.

Amazing furniture, even better customer service.

Took over a month to get my couch. Couch is super short and not enough cushion

The whole process was a disaster. I ordered an expensive couch and then when I was supposed to get it all the excuses started. One piece was going to be late then when the other 2 pieces shipped one of them got "lost" in the warehouse - the piece that got lost was going to take 45 days to get...then trying to talk to someone I had to call like at 10 east coast time. This company is a sham...and I will tell everyone about it. I am grateful I got my money back because I saw other comments on posts on Facebook that people where having the same type of issues. This company needs to get its crap together. You are losing money and you are scamming people out of their money. Just be a company that does what it says it will. Truly an awful experience. I went to brand company to get my couch.

My couch was delivered, and I reached out to your company because I did not like the material and the size was not right. I was told I couldn't do a return because I did not have the original box. The shipping company took it while they delivered the couch and automatically took the package away. I emailed customer service and I was met with less than helpful attitude. I regretted my decision to buy from your company.

I have sent numerous email regarding the slip covers that arrived all stuffed into a trash bag. The cushion on the sofa are less than full, when you sit you can feel the hard structure under the seat. Worst $3k ever spent!!!!!!!

Amazing amazing company to order your couches from !!! I’m so in love with my new Aalto Boutique Boucle White Feathers Sectional × 1 Boucle White / Facing Right / 110 inch couches. The material is awesome and the couch is comfy. I had friends over to test it out and they loved it. Thank you for always staying in contact with me from the beginning of my purchase with updates. The only thing was that it took a little long but they did warn me before purchase. But I do recommend.

I ordered a couch and a chaise from 25Home on March 6th, 2024, I received the couch 2 weeks later but I still haven't received the chaise, today's date is June 28th, 2024. They keep delaying the date and I still don't know why because they will give me very vague reasons. They're unprofessional, they won't be transparent, and they show me no respect as a customer.