1MD NutritionReviews of 1md.org

I e-mailed customer service to cancel my subscription 1 week before my order was sent & received no reply at all. They billed me so I called & waited. I got a rep on the line & they could not hear me. I could hear them but they couldn't hear me.! Worse customer care ever!!!!

Terrible! I have emailed 2 times now and they keep sending. How do I stop this? Now I have to go to my credit card company? I will never do business with this company.

If I had a choice, I would give this company 0 stars rather than one. They take your order and double it, send you two exact amount bills which they charge to your charge card, and then you have to go through the whole process of disputing the second charge. THEN, several months later they send you two bills once again (higher than the first ones) when you've already asked them to cancel any membership or subscription you have with them ( even though you've told them several times that you DON'T want and more of this stuff and cancel everything. Then they don't answer your emails, and put you on hold on the phone if you call, until you can't wait any more. Horrible customer service. Actually NO customer service.

ordered product. still too soon to give review on how product is working. but have to say, i experienced bad customer service. i tried to go online to postpone next order. my account doesn't give option to delay order or cancel and change credit card info. calling phone number, gives recording that is "all circuits are busy now". Customer service links don't work. I won't be doing business with a company that does not provide a good customer experience pertaining to delaying of orders or returns.

I didnt see the results after 90 days, so I tried to stop the renewal..Similar to the posted reviews, hard to cancel... Called twice and didn't wait long enough to get through. Emailed customer support multiple times to cancel, before they posted the next ship date, but they ignored my emails, and shipped anyways. They obviously want our money.. Disputing the renewal charge with my ccd now, and they are still not giving up.

1MD Nutrition has the worst customer service - period. I cancelled my subscription in writing to their support email on 4/21 - a full week before my next shipment - but received no reply, and my shipment was NOT cancelled. I was charged $107.97 for the shipment I cancelled - I immediately emailed Support again on 4/28, asking for a refund - and also called their Support line, which only had a recording saying they were experiencing a large volume of calls (not surprising), and that all cancellations would be processed within 72 hours. NOTHING - no response, no refund, no cancellation. I emailed again on 5/29 - NOTHING. I called Support today (6/7) and finally got through - and was advised my subscription was STILL ACTIVE. I asked to cancel and for a refund. ** I was advised I would have to RETURN the last shipment, PAY myself for the return, and wait up to 21 days for my refund. UNACCEPTABLE. I finally managed to get 1MD to send me a prepaid return label - so I don't have to also pay for the return of the product I cancelled in advance. HIGHLY RECOMMEND YOU DO NOT PURCHASE FROM THIS COMPANY. Update 6/10 > The reply from 1MD (below) is NOT TRUE - I have still received no refund from 1MD.

I had bought a 30 day supply of the beet heart healthy formula. After using it a week I got terrible gas, bloating, cramps and diarrhea. I should have read the fine print where it can cause these symptoms. But when I called to make the return they said it had to be in its original packaging. Even though they have all my information and what I had bought and I would’ve sent the product back just in different packaging. But the bag they sent it in was very inconvenient to scoop powder out of so I put the product in a glass colander. Advice to anyone buying this product 1) save the packaging, and 2) read all the fine print and possible symptoms before purchasing. Another word of advice don’t go buying a whole years supply before testing the product. I have read other reviews where people have done that and not gotten their money back!

What I ordered my product from this company a whole year supply and they send it to the wrong address I sent it to a place in California instead of place in Tennessee I tried to find out where they were and try to contact them but they were not able to contact them at all I had to go to my bank and cross reference the order showing him that I never received your order and it went to another home they are the worst company to deal with to try to get your order in yet to this day I still haven't received my order but thank God the bank is working with me on getting my money back stay away from that company they need new management or someone to manage a company that knows what's going on with the consumers