1MD NutritionReviews of 1md.org

Buyer Beware! Don't trust that no questions ask money back quarantee! I ordered a three month supply of Move MD. When I was charged for TWO three month subscriptions ($118 each) and had difficulty resolving the duplicate order, I decided to cancel the subscriptions and have nothing more to do with the company. I returned the products unopened and canceled the subscriptions. Today, three months later, I got TWO separate emails about two pending shipments of the same product. They were asking for an updated payment info. I immediately logged on to the website and found both subscriptions still listed as ongoing in the account in my name. I tried to cancel them and received the message that the subscriptions (BOTH 3 MONTH SUBSCRIPTIONS) couldn't be canceled because they'd been shipped! I called. I was able to get the subscriptions canceled and waited for the two emailed confirmations. I asked about the refund for the previous two returned orders and was told there was a record of a return label being sent to me but no return received. I sent the products back immediately. She said she would look into it further and call me back. Several hours later, an email arrived from 1MD which said no return label had been sent. The phone rep confirmed my request for refund and that a label had been emailed to me. From the poor handling of a duplicate order to today's experience, it is clear to me that getting and keeping as much of our money as possible is the company's mission. Be careful! EDIT: The reply from 1MD is baffling. In no way has the issue been resolved. I am still waiting for a refund and question why the email response contradicted the information provided by the phone rep. I have taken this to the Better Business Bureau for their assistance. Again, use caution before subscribing and giving credit card information!

Bought the junk for joint pain, just light your $50 bill on fire, this company is a farce & a ripoff 30 days no sign of anything from these fake pills, customer service is zero, the only place they respond is here. STAY AWAY FROM THIS PHONY RIP-OFF COMPANY.

I ordered and subscribed for a supplement because I knew if I didn’t like it, I could return it. I have tried to return to company with no responses from them and couldn’t reach them by phone either!! I have sent at least 5 emails! They charged me for the bottles they sent out after I complained. I just got so frustrated with them, I sent the bottles back, with a note attached to refund my money. Didn't hear anything back from them! So, I not only paid $115.00 but have not gotten that back or the purchase I returned. Maddening!!

I have been a loyal customer for years, and I have nothing bad to say about their products. They might actually be the best supplements I have ever tried. However, sometime within the recent year, their website broke in a major way. They ship internationally, yet on the checkout page, the only country options are United States and Canada, so there is no way to place an international order online. I kindly let them know about it back in March and waited several weeks for them to fix it, but it never happened, so I ended up placing my order over the phone, which is a lot harder and riskier with spelling foreign names and addresses. However, the customer service representative on the phone was nice and diligent and managed to get everything right, so I received my order. Now, 6 months later, I need to place a new order, and to my surprise, the site STILL has not been fixed. I emailed them several days ago, with no response. I wish it weren't such a hassle ordering their products, and that they would listen to their clients when they let them know about major issues, not just ignore them.

I ordered the

This company is impossible to reach. They require a call or email to cancel a subscription. However, after being on hold for a very long time, the call disconnects and three emails have gone unanswered. So my only recourse is to start the process of disputing through my banking institution.

Their all claims are falls. I want to cancel my subscription and return last shipment I received. But they make it hard for you to cancel or return.

Worse customer care ever ! It's simply impossible to talk to someone at 1MD to solve an issue.