PetMedsReviews of 1800petmeds.com

The representative was attentive, answered my questions and placed my order with professionalism.

Fixed the problem without hesitation. The woman I spoke with showed immediate concern and everything was taken care of immediately and a new order of the “uniced Vetsulin” was shipped out.

First greeted by a bot. I gave a 2-word explanation for my call. Next voice — was not sure at first if it were another bot or a human. It turned out to be a human. He was helpful in understanding the nature of my question and in confirming how I should label a paper prescription that I was going to send in the mail and what order number I should use.

When I called customer support, Tarra helped me right away to get things straightened out. She was kind, intelligent, and very knowledgeable at her job. She definitely gets an A++ from me!

PetMeds has completely screwed up my prescription order and failed to ship it in a timely manner. After three calls with 46 minute wait times and agents who were not effective in their roles, I got Laila - who changed my whole experience. She and her manager coordinated, resolved my multiple concerns, and provided expedited shipping. Laila was kind, courteous, and extremely helpful.

The representative I spoke with was OUTSTANDING! Knowledgeable, kind, funny and quick! Wish more experiences were like this one.

Rep was very pleasant and accommodating without hesitation.

Ms. Susie was extremely helpful and kind in assisting with my issue. I am very appreciative. Thank you and have a good day!