Jack K.
Impossible to get through to order PET MEDS
Good prices but try and get through their phones HELD 21 MINUTES finally hung up and went to Petsmart same price. and quicker service.
Response from PetMedsSep 15, 2026
Dear Jack, we’re sincerely disappointed to hear you received unsatisfactory service. We pride ourselves on excellent customer experiences, and we clearly missed the mark. Please accept our sincerest apologies. We're addressing this internally with our team. To discuss this further and find a resolution, please contact us at [email protected]/1-800-738-6337. We value your feedback and want to make it right. Sincerely, The PetMeds Team




