PetMedsReviews of 1800petmeds.com

Crystal was wonderful. I wasn’t able to find a promo code and she was able to save me more money than I have ever been able to do. She was professional and a great person to represent Petmeds!

Cindy was wonderful. That said, here's my complaint. I have several meds on auto order/ship. I periodically receive emails from you offering codes for discounts. But, they don't get added to my orders. So, I feel as a loyal customer, I get penalized. Seems I need to cancel auto ship, and order as I go so I can manually add the discounts. It's a terrible incentive and inconvenience. Not the way to treat your most loyal customers.

LOVE, LOVE your Company. Besides amazing savings compared to vet prices, the service is A+.

Your telephone agent Al was fantastic. Very helpful to arrange for quick (ovenight) shipping. Knowledgeable and quite sympathetic to the urgent medical condition of our beloved cat. Thanks Al. Frederick Stence Medication was also competitively priced.

Your agent Crystal handled the call beautifully. She provided excellent customer service I felt understood and valued. And she was very efficient and effective. I am a very satisfied customer. Thank you for the opportunity to provide feedback.

She confirm the credit was issue and gave me the car number and amount. Vert polite.

Excellent Customer Service and great products.

I spoke with Cindy Cipolla and she was great. She knew what she was doing and got back to me quickly with a price match request. The company is lucky to have a friendly and knowledge employee. Keep up the good work!!